Messaging for Current Conversations

Recent executive orders pose grave threats to our communities and our values. As we organize to counter, undo, and prevent further damage, strategic messaging is more important than ever. We hope the following quick tips, based on communications research, experience, and input from partners around the country, helps with this task as we all move forward.

Building a Message – Value, Problem, Solution, Action

Values

Communications research shows that audiences are more receptive to new arguments when they are framed by shared values. For recent Executive Orders, there are three sets of recurring values that we want to keep at the center of the conversation:

1) Our Core National Values
Remind people of the kind of country we want to be, drawing on our best ideals. For some audiences, describing times in our history when we have done the right thing is inspiring. Values: Opportunity, freedom, justice, our founding legal documents.

We see tonight what I believe is a clear violation of the Constitution, and so clearly tonight we have to commit ourselves to the longer fight. Clearly tonight, we have to commit ourselves to the cause of our country. Clearly tonight, we have to be determined to show this world what America is all about.

– Senator Cory Booker

Trump’s actions are hurting Netflix employees around the world, and are so un- American it pains us all…It is time to link arms together to protect American values of freedom and opportunity.

– Netflix CEO Reed Hastings

A nation founded with the promise of religious freedom. This nation wants to ban Muslim immigrants? #NoBanNoWall

– Franchesca Ramsey, Youtuber

2) Our Moral Responsibility
Remind audiences of our responsibilities to our fellow humans and how we must rise above fear and xenophobia to find our “better angels” as Abraham Lincoln once said. We share responsibility for one another and for protecting and uplifting human rights. Values: Empathy, compassion community.

America is better when we lead with freedom, not fear. We cannot allow fear to dictate our decisions. We must act with requisite caution, but also with compassion and moral clarity.

– National Immigration Forum

We need to protect all our brothers and sisters of all faiths, including Muslims, who have lost family, home and country.

– Bishop Joe S Vásquez, US Conference of Catholic Bishops

Even though Dory gets into America, she ends up separated from her family, but the other animals help Dory. Animals that don’t even need her. Animals that don’t have anything in common with her. They help her, even though they’re completely different colors. Because that’s what you do when you see someone in need – you help them.

– Ellen DeGeneres, using the plot from her film Finding Dory to comment on the border wall.

3) Our “Can-do” Spirit
Audiences are hungry for solutions in times like these. We have to remember to highlight what we want moving forward – and how we can get there – in addition to pointing out what we’re against. Sympathetic audiences need to be primed to feel proud of our country’s capacity to accommodate all kinds of people, and our history of providing opportunity for those seeking it. Those in our base need to hear forward-leaning messages about working together to counter, demolish, and replace bad policies. Values: Pragmatism, common sense, innovation, determination to do the right thing, our shared responsibility to fix flawed policies, solidarity

It doesn’t make sense to spend billions of dollars of taxpayer money on something that is really not necessary. This is a 15th century solution to a nonexistent problem. We need a 21st century, common-sense border policy that upholds the dignity of our border residents.

– Vicki Gaubeca, Director, ACLU New Mexico Regional Center for Border Rights, New Mexico.

I think this is a problem that will need diplomatic solutions, political solutions, military solutions, educational, social, and other solutions. So, this is a problem that is multi- faceted and therefore requires a multi-faceted solution. Muslims are an integral part of that solution.

– Dr. Khalid Qazi, Muslim Public Affairs Council of Western New York.

There is something more important and powerful than all three branches of government. It is you – the people.

 – New York City Mayor Bill DeBlasio in support of protesters.

Problem

Frame problems as threats to our shared values. This is the place to pull out stories and statistics that are likely to resonate with the target audience. But choose facts carefully. We all have a lot of evidence to support our claims. However, facts do not tend to change minds if the facts are not couched in values.

We vehemently oppose any proposal or statements calling for a ban on refugees, as well as discrimination based on religion or nationality. As a nation founded in part by refugees and immigrants, these kind of discriminatory policies dishonor our history, beliefs and values.

– Welcoming America

[The Muslim order is] a stunning violation of our deepest American values, the values of a nation of immigrants: fairness, equality, openness, generosity, courage… As an immigrant and the child of refugees, I join them, with deep feeling, in believing that the policies announced Friday tear at the very fabric of our society.

– Massachusetts Institute of Technology president L. Rafael Reif.

Solution

Pivot quickly to solutions. Positive solutions leave people with choices, ideas, and motivation. They are the hero of the story and rescue the values at stake. In the case of these Executive Orders, our existing laws and their enforcement, our resiliency, and our values will all point us in the right direction when it comes to solutions.

Restricting a religion… is as short-sighted as it is immoral. More intelligent would be to increase resources dedicated to regional refugee process centers so security checks occur in timely fashion.

– National Immigration Forum

The United States is a nation governed by the rule of law and not the iron will of one man. President Trump now has learned that we are a democratic republic where the powers of government are not dictatorial. They are limited. The courts are the bulwark of our democracy that protects individual rights and guards against the overreaching of an administration that confuses its will for the American public’s.

– American Civil Liberties Union

Action

Assign an action. What can this specific target audience do? Try to give them something concrete that they can picture themselves doing: making a phone call, sending an email. Steer clear of vague “learn more” messages, when possible. For people who have only recently become active due to the events of the past few months, it is particularly important to be explicit about action. Include specific steps and assurances that they can help make a difference by following through.

Additional Tips

Balance Individual Stories with System-Wide Solutions

Storytelling features, at its core, heroes and heroines who bring issues such as immigration to life, so stories about individual triumph and tragedy are an obvious component. However, without sufficient context, audiences can limit a story’s implication to the individual level, attributing successes and failures to personal responsibilities and actions that have little to do with the system-level change we are seeking in our immigration policies.

Tell Affirmative Stories

We’re all faced with misleading, inaccurate, and untruthful statements about our issues. And we certainly can’t allow misinformation to go unchallenged. But the best way to counter false information is to tell our affirmative story in ways that overcome the other side’s falsehoods. By contrast, we should avoid myth busting, or restating the false argument and then explaining why it’s wrong.

In fact, repeating misinformation, even to refute it, can cause audiences to remember it better, but not necessarily remember that it was wrong. This is particularly true when information is stated in the affirmative, as happens with the “Myth/Fact” format of disputing untruths, for example: “Myth: The flu vaccine can sometimes cause the flu. Fact: The flu vaccine does not cause the flu.” The better approach is to proactively put forward what is true. “The flu vaccine prevents the flu.” Or “This order assumes that refugees don’t already go through a comprehensive vetting system, but they do.” A better approach: “Refugees undergo months of vetting and interviews before they are considered for entry into the U.S. And perhaps as a result, rates of unlawful behavior among these groups is lower than among people who were born here. They are on average one of the most law-abiding groups of people you could hope for in your community.”

Best Practices for Journalists

For generations, people of color have been the victims of unfair, biased and criminalizing coverage in the news media. From the consistent use of imagery and language based in historical stereotypes, to copy-editing standards and photo choices that misrepresent diverse communities, the media has at times gone against one of journalism’s core values which is to “minimize harm to the communities and people they cover.”  Basic journalism education provides writers, producers and editors with the tools to ethically answer the “who, what, where, when, why and how” of any issue or event. However, accurately and thoughtfully reporting on issues of race and culture requires that journalists go beyond those basic skills. Reporters should make intentional efforts to craft stories that uplift the voices of the most impacted without criminalizing them or adding to existing narratives. This is always important, but must become a priority in times of crisis and unrest. Communities of color are in pain after the tragic shooting deaths of Alton Sterling and Philando Castile. The death of the officers in Dallas has added to the anguish and unrest breaking out across this nation.  When writing and editing content pertaining to these and other tragedies involving people or communities of color, reporters, editors and producers need to consider the following:

 

IMPERATIVES FOR COVERING THE RECENT SHOOTINGS

Black Lives Matter:  Do not attribute the actions of the Dallas shooter Micah Johnson to Black Lives Matter or the broader Movement for Black Lives (to which he was not affiliated). His actions are not reflective of the values and principles of Black Lives Matter or the Movement for Black Lives.

“Race War:” Much of the media coverage of the Dallas police shootings irresponsibly framed the shootings as a race war and tied it to the Black Lives Matter movement despite the fact that the police chief said at a press conference that it is too early to speculate about the shooter’s motives. The New York Post’s front page this morning blared the words CIVIL WAR,” and the Drudge Report posted the headline “Black Lives Kill.”  These are irresponsible journalistic responses, and should be avoided.

Do not Cherry-pick Information to fit an existing or forming narrative: Media coverage of one of the victims, Alton Sterling, focused on his previous arrest record.  Unless such information is directly relevant to the story, it should not be included.  And, in any event, such information should be included, if at all, on an even-handed basis toward all actors in a story.

Sourcing Images: Make sure that you are thoroughly cross-referencing images through platforms like Google, AP and Getty Images and social media sites to ensure you run the right picture. Running the wrong picture of a person of color featured in your story uplifts the stereotype that all people of color look alike, it shows a lack of care and commitment on the part of your news organization and can have harmful implications for others both related and unrelated to the story.

  • For example, Mark Hughes, a black man who was not involved in the shooting and was legally carrying a gun at the protest in Dallas, was falsely accused of being involved in the shooting. The Dallas Police department tweeted an image of Mark Hughes, who was not involved in the shooting, identifying him as a suspect. They still haven’t have not taken it down and the image has been used in multiple publications. Mark Hughes has subsequently received thousands of death threats.

Sourcing Information and Pictures

Sources should come from the impacted communities as much as possible. It’s always good to have experts on tap to speak to trends, data, etc., but the diverse voices of people of color must be infused in the story.

Do not just take the comments of one or two people of color or from those residing in one particular area, even in local stories. Make sure you are engaging people of color from across your communities and across the nation for stories with local impact. This will help show the range of responses and ideas, making your content more accurate and inclusive.

Word choice and Copy Editing

Too often copy desks use fast and loose rules when deciding when to deem a loss of life as a murder, a killing, an incident or an accident. Research shows that when people of color are accused of (or are found guilty of) committing violent acts, media tend to use harsher, criminalizing language (murdered, massacred, slayed). But less violent language is used when they are the victims of violent acts.

Word choice: Be consistent with the words used to describe death, especially in instances involving police, and pay attention to the way you’re attributing language to people based on race.

For example: Broadcasters speaking about the Dallas shooting have said that the officers were “murdered,” but days prior said Alton Sterling and Philando Castile were “shot.” Their deaths were “incidents” and “tragic accidents,” not murders even though all were shot. This simple word choice devalues and dehumanizes their lives, while shifting blame and accountability away from those who killed them.

Check AP Style for Cultural Terms, Hate Speech: Double check the AP Stylebook for words and language considered derogatory and hate speech. This list changes annually to include new language and cultural references. This will help minimize the use of derogatory and culturally-insensitive language that could cause additional harm to the people you’re reporting on.

STAY AWAY FROM MUG SHOTS WHEN POSSIBLE. There’s a rising trend in media where outlets are running old mug shots as lead art for stories about victims of police killings. When choosing images to run with stories about Black and Brown victims of state and police violence, make every attempt to use sourced photos provided by family or that come from their social media accounts. Running an unrelated mug shot with a story contributes and uplifts the narrative that people of color are criminals and that their deaths are related to their apparent abhorrence for authority.

Highlight their Humanity: Remember that when writing about Black and Brown victims of state violence, that their humanity should be uplifted before anything else, especially unrelated criminal activity, police records or other information linked to the criminal justice system. Include the voices of family, friends, loved one and community members along with other necessary facts needed to tell a balanced story.

Understanding the cultural landscape and knowing the risk

When writing about victims of state and police violence, it is imperative that reporters take time to learn about the history of police in their particular communities and the nation’s history of police engagement with Black and Brown people.

  • Know when the police department you’re writing about was founded
  • Know the race and gender demographics of the department
  • Know the race and class demographics of the communities those officers serve (Do the officers in that community REFLECT the community?)
  • Research prior instances of similar acts and violence in the department
  • Research the police department’s rules of engagement and statues for use of excessive force

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SCOTUS Decision in Fisher v. University of Texas at Austin

On June 23, 2016, the U.S. Supreme Court issued a decision in Fisher v. University of Texas, upholding the University of Texas’s consideration of racial diversity in its admissions process. In a 4-3 decision, the Court held that carefully crafted admissions policies that consider racial diversity as one factor in creating a well-rounded student body are constitutional under the Equal Protection Clause.

This is a major victory for universities, students, and our nation. In communicating about the case, our messaging should promote the importance of diversity policies to the country, make clear that the decision is consistent with Court precedent in upholding the compelling state interest in diversity, and praise the majority’s recognition of the educational benefits of diversity. After reviewing the justices’ decisions, it may also be appropriate to critique the dissenting opinion as a short-sighted interpretation that would have held our increasingly diverse nation back at a critical time.

More broadly, our communications about diversity policies and this decision should emphasize the following themes:

  • Expanding Opportunity: It’s in everyone’s interest to see that talented students from all backgrounds get a close look and a fair shot, and have the chance to overcome obstacles to educational opportunity.
  • The Benefits of Diversity: Learning with (and from) people from different backgrounds and perspectives benefits our students, our communities, our work force, our military and our country as a whole.
  • Preventing Racial Isolation: It is important that schools are able to build student bodies that foster meaningful diversity that does not isolate any one group.
  • Our National Interest: Fostering educational diversity and greater opportunity is critical to our nation’s future in a global economy and an increasingly interconnected world.
  • Broad Support: Diversity policies, and the UT policy in particular, are supported by a broad cross-section of American society, including military leaders, major corporations, small business owners, educators, and students from all backgrounds.

Core Messages

  • This is a victory for equal opportunity and the future of our nation. We are thrilled the Court ruled in favor of equal opportunity in higher education and recognized again that it is critical that schools remain able to create diverse and inclusive student bodies. It’s in our national interest that talented students from a variety of backgrounds get a close look and a fair chance at overcoming obstacles to higher education. Providing a diverse learning environment benefits students, our workforce, and the country as a whole.
  • Fostering diversity and expanding opportunity reaffirmed. The Fisher decision is another in a line of recent Supreme Court decisions that reaffirms the importance of diversity as a compelling state interest as settled law. The Court has again held that it is Constitutional for universities to craft carefully, narrowly tailored admissions plans designed to ensure the educational benefits of diversity for all students.
  • Universities, businesses and other institutions should recommit to expanding opportunity for all. UT’s plan is one that was carefully crafted to meet the goal of ensuring the educational benefits of diversity on its campus. Many students of color face obstacles to success, often without resources available to other students. When students do well despite those obstacles, universities should be able to offer them a chance to succeed. In this way, universities and all students benefit from the exchange of ideas and perspectives that diverse student bodies bring. We encourage America’s educational, business, and other institutions to engage in similar thoughtful and fair planning around ways to foster diverse participation.

Addressing Questions

When speaking to the press, remember that your goal is to get your message out, not to answer their questions. In addressing potentially divisive questions from reporters and others, we typically recommend responding briefly to the question and then pivoting back to your main point.

Q. Do universities have to revise their policies in light of this decision?

A: “Whenever there’s a Supreme Court decision on a higher education topic it’s wise for universities to take a look at their policies to make sure they comply, and this case is no different. We are confident that universities across the country will undertake a thoughtful, lawful process like the University of Texas did to create policies that ensure the educational benefits of diversity for all students.

Q: Does the Court’s opinion create a new legal standard for colleges and universities seeking to implement diversity admissions programs?

A: No. The Court reaffirmed the importance of diversity as a compelling state interest and upheld the use of race in a carefully crafted admissions plan designed to ensure the educational benefits of diversity for all students.

Q: Don’t these policies hurt Asian American students?

A: Asian Americans, like all students, benefit from an application process that considers all of each candidate’s qualities, including factors such as language spoken at home. Getting rid of affirmative action would hurt many Asian American applicants who continue to face educational barriers. Asian Americans also benefit from affirmative action because it enables them to learn in diverse environments with students of different backgrounds and perspectives. These benefits extend beyond the school environment, so that students of all races who become leaders, employers, and co-workers are better equipped to lead, interact with, and value the contributions of people of all races. Indeed, Asian Americans are themselves an extremely diverse group, from a range of economic backgrounds, experiences, and national origins. And like all of us, they both contribute to and benefit from the national diversity that helps make America.

Q: What does this mean for affirmative action cases in the pipeline?

A: This decision is one in a line of recent decisions that reaffirms the importance of diversity as a compelling state interest. We believe that universities that carefully craft their admissions plans to ensure the educational benefits of diversity for all will continue to be working within the bounds of the Constitution.


This document was prepared by The Opportunity Agenda, the Asian American Justice Center | AAJC, The Leadership Conference on Civil and Human Rights/The Leadership Conference Education Fund, the Mexican American Legal Defense and Educational Fund, and the NAACP Legal Defense and Educational Fund.

Talking about the Supreme Court’s Decision in Fisher v. University of Texas

This morning, the U.S. Supreme Court issued a decision in Fisher v. University of Texas, upholding the University of Texas’s diversity admission policy. In a 4 to 3 decision, the Court held that carefully crafted admissions policies that consider racial diversity as one factor in creating a well-rounded student body is constitutional under the Equal Protection Clause.

This is a major victory for universities, social justice, and our nation. In communicating about the case, our messaging should promote the importance of diversity policies to the nation and praise the Court’s recognition of their importance. After reviewing the Justices’ decisions, it may also be appropriate to critique the dissenting opinion as short-sighted interpretations that would have held our increasingly diverse nation back at a critical time.

Topline Message:

Today’s decision is good news for all Americans. We are thrilled that four members of the Court ruled in favor of equal opportunity in higher education and recognized that, in this post-University of Missouri America, it is critical that schools remain able to encourage diverse and inclusive student bodies. As the leading opinions noted, the national interest demands that talented students from a variety of backgrounds get a close look and a fair chance at overcoming obstacles to higher education. Providing a diverse learning environment benefits students, our workforce, and the country as a whole. Indeed, the Court’s decision makes clear that more of America’s educational, business, and other institutions should be pursuing fair and thoughtful ways of fostering diverse participation.

More broadly, our communications about diversity policies and this decision should emphasize the following themes:

  • Expanding Opportunity: It’s in everyone’s interest to see that talented students from all backgrounds get a close look and a fair shot, and have the chance to overcome obstacles to educational opportunity.
  • The Benefits of Diversity: Learning with (and from) people from different backgrounds and perspectives benefits our students, our communities, our work force, our military and our country as a whole.
  • Preventing Racial Isolation: In a post-Ferguson, post-University of Missouri America, it is more important than ever that schools build student bodies that foster meaningful diversity that does not isolate any one group.
  • Our National Interest: Fostering educational diversity and greater opportunity is critical to our nation’s future in a global economy and an increasingly interconnected world.
  • Broad Support: Diversity policies, and the UT policy in particular, are supported by a broad cross-section of American society, including military leaders, major corporations, small business owners, educators, and students from all backgrounds.

Finally, while hailing the Fisher II decision, communicators should note that the Court’s affirmance of the Fifth Circuit’s decision in U.S. v. Texas by an equally-divided court, while creating no precedent, will exact significant hardship on families, communities, the economy and our nation. Praise for Fisher II should not spill over into praise for the Court in general, given today’s mixed outcomes.

#DontLookAway

Usher’s new song and interactive video experience, “Chains,” are powerful statements on racial injustice and police violence. Together, they offer an important platform and news hook to build support and push for change. To maximize the impact of these compelling artistic works, this memo suggests ways of talking about the works’ themes, which can inspire supporters, persuade skeptical audiences, and counter opponents.

Click the image to watch “Chains” on Tidal

Sample Messages

We recommend framing messages in terms of Value, Problem, Solution, and Action. For example:

“Usher’s new song and video are a powerful call for equal justice and police reform that echoes the hopes and aspirations of millions of people around the country. We need to work together to answer that call.”

Value:   

“Our justice system is supposed to keep all communities safe and treat all people fairly—to give everyone equal justice.”

Problem:

“But there are too many cities and towns across the country where that’s just not the reality. In too many places, police officers are carrying dangerous stereotypes, violent tactics and, sometimes, tanks and military weapons. That’s bad for everyone, and for our nation.”

Solution:

“The good news is that there’s a lot our country can do to protect equal justice and safety for everyone. We have to challenge the stereotypes that we all carry with us, sometimes without even realizing it. This is especially true when police hold the power to determine the freedom, life, and death of so many black Americans.

“What’s making a difference when it comes to police bias and violence is better training, better information, real accountability for police abuse, and working to revitalize and support communities instead of just policing them. Young people, especially, have to be part of the conversation and part of the solution. Where that happens, it saves lives and builds stronger communities.”

Action:

“Contact your police department to make sure they are using proper training, accountability, and community policing.” OR “Sign the ColorofChange.org petition to create a federal database of police killings: http://act.colorofchange.org/sign/policeforcedatabase/

Additional Messages

  • The problem is widespread across our country. In too many places, police are more likely to stop, search, and detain people of color than white people in the exact same circumstances. They are more likely to use excessive force and to shoot and kill unnecessarily, yet they are far less likely to be held accountable for their actions.
  • We all need equal justice and freedom from police violence. That means both universal protections and addressing the particular types of discrimination and violence facing men and women of color, transgender people, immigrants, and other communities.
  • We know how to fix this. Experts and experience around the country point to concrete policies that can serve and protect all people and communities.
  • Racial profiling harms all Americans. It violates the American value of equal justice that we all depend on. It disrespects and discriminates against millions of young people and others around the country. It threatens public safety and can ruin people’s lives. It’s time to end racial profiling and focus law enforcement on evidence and public safety.
  • We need effective community policing that upholds equal justice and protects public safety. Police departments need training, rules, and oversight to avoid racial stereotyping. Congress must pass the End Racial Profiling Act to ensure fair and effective law enforcement that serves all Americans.
  • Sample Tweet: “New @Usher song #CHAINS a call to end police violence and discrimination. Take action by… http://chains.tidal.com/”
  • Sample Tweet: “Look in the eyes of victims of racial injustice and hear #CHAINS by @Usher @Nas @BibiBourelly_ #DontLookAway http://chains.tidal.com”

Suggested Answers to Frequent Questions about Usher’s Song “Chains

Q: The song includes the refrain “light it on fire.” Isn’t that likely to incite violence of the kind we’ve seen in cities around the country?

A: “Light it on fire” is a call to shine a light on what’s happening and propel our leaders to take action. It’s the torch being passed to a new generation of young activists who are calling for peace and justice. The refrain “light it on fire” embraces all of those ideas.

Q: #BlackLivesMatter activists have criticized people like Martin O’Malley for using the phrase “All Lives Matter.” Do you think “All Lives Matter” is a racist term, or do you embrace it?

A: This is a human rights issue. Because everyone’s life is precious and because it’s black lives that are most at risk of police abuse and violence, we have to say loudly and proudly that Black Lives Matter.

Q: Some commentators have pointed out that far more black people are murdered every year by other black people than by police officers. Why don’t the song and video focus on that?

A: “Chains” talks about many types of violence and injustice. But when the police shoot and kill based on race and stereotypes, there’s an urgent need to address those actions directly.

Q: The song talks about shooting in church. Is that a reference to the Charleston church shooting?

A: Unfortunately, we’ve seen shootings in churches, in parks, on college campuses, and lots of other places. The shooting in Charleston was an especially terrible event, because it was motivated by racial hatred. The bottom line is that we have to make guns less available to people who want to hurt others. We have to get to know each other better across race, gender, and sexual identity, so that that violent impulse starts to fade.

Q: The song says “we’re still in chains” and “try to put me in chains.” Do you feel that black people are still enslaved in the United States? Have we made progress?

A: There has been progress since slavery and Jim Crow, but we still have a long way to go. Discrimination and stereotypes are still holding our country back. They deny people of color the opportunity for equal justice and access to quality education, housing, and well-paying jobs.

Selected Facts on Discrimination, Police Violence, and Equal Opportunity

The following facts and data can be used to support comments about the issues discussed in Chains:

  • African Americans killed by the police are twice as likely to be unarmed than are whites. The Guardian found “that 32% of black people killed by police in 2015 were unarmed, as were 25% of Hispanic and Latino people, compared with 15% of white people killed.”1
  • African Americans make up only 13% of the U.S. population and 14% of unlawful drug users, but are 37% of the people arrested for drug-related offenses in America.2
  • The job’s not done, but we’re seeing an important turnaround on discriminatory stop-and-frisk practices in New York City—as a result of protest, lawsuits, and action by the mayor and police commissioner. In 2013, police stopped New Yorkers 191,558 times. People of color bore the brunt of those stops: 56% were black, 29% were Latino, and 11% were white. So far this year, the stop-and-frisk numbers are way down (only 13,604 stops by the end of summer 2015), but black folks were still disproportionately stopped (56% of stops but just 25% of the NYC population.3; Alongside those changes, major crimes in New York City are near record lows.4;
  • The Los Angeles Police Department has made some important progress from the bad old days of the 1980s and ‘90s. There’s more to be done, but a positive example is a special LAPD unit that works with mentally ill folks in crisis to provide help and treatment instead of arrest or deadly force.5
  • The U.S. Sentencing Commission reported that African Americans receive 10% longer sentences than white people through the federal system for the same crimes. Between December 2007 and September 2011, the most recent period covered in the Commission’s report, sentences of black men were 19.5% longer than those for similarly situated white men.6;

Communication Themes:

Lead with Values: Lift up the values and vision that motivate the song, video, and campaign – a society that keeps all communities safe and upholds equal justice and opportunity for all; commonsense approaches that respect the dignity and voice of all people and communities.

Talk about Problems with the System: Underline the systemic problems, not just individual injustices – a system infected with racial bias and stereotypes that turns to force and violence as a first resort instead of a last resort and, too often, lacks compassion or common sense.

Highlight Solutions: Point to the concrete solutions – policies as well as individual behavior change – described by the short film and by activists around the country. Training, monitoring, and accountability for police officers, for example, should go hand in hand with questioning our own biases and connecting across lines of difference.

Drive Audiences to Action: Always tell audiences what they can do to help solve the problem – joining an online campaign, contacting an elected official, donating money for change, or getting the word out through social media.

Additional  Communication Resources

Additional communications tools, research, and examples include:


Notes:

1. The Guardian, Black Americans killed by police twice as likely to be unarmed as white peoplee

2. DoSomething.org, 11 Facts About Racial Discrimination

3. NYCLU Stop and Frisk Data

4. CBS New York, July 2015; Major NYC Crimes On Pace For Record Low In 2015

5. 89.3 KPCC; Police and the mentally ill: LAPD unit praised as model for nation

6. Wall Street Journal, 2013; Racial Gap in Men’s Sentencing

The Opportunity Survey

Understanding the Roots of Attitudes on Inequality Research

Opportunity is a deeply held value at the core of the American ethos. The belief that our nation can and should be a place where everyone has a fair chance to achieve his or her full potential is widely shared. But many believe the ideal of opportunity is in jeopardy and are willing to take steps to defend it.

In 2014, The Opportunity Agenda commissioned a groundbreaking nationwide survey to examine what the U.S. public thinks about opportunity in America and to measure public support for policies that expand opportunity across a range of issues, including jobs, education, criminal justice reform, immigration, and housing. Additionally, the research sought to gain a deeper understanding of the multiple factors that influence attitudes on inequality, contribute to an individual’s worldview, and predict people’s willingness to take action on issues they care about. Together, the survey’s findings offer critical insights for social justice leaders and organizations seeking to move hearts, minds, and policy.

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Why Fair Housing, Fair Lending and Equal Opportunity

The meltdown of the home mortgage market, the scourge of foreclosures, and the decimation of family and community assets that have ravaged the U.S. economy affect virtually every American and our nation as a whole. At the same time, communities of color have been especially hard hit by the crisis, in uniquely damaging ways that are potentially long lasting. This fact sheet documents the role that discrimination and unequal opportunity have played in the home opportunity crisis, as well as some of the harm that those practices have caused to our nation.

Key findings include:

  • A longstanding pattern by lenders and brokers of targeting communities of color for risky, high-cost loans, controlling for other factors such as credit history—with higher income families of color receiving the most unequal treatment.
  • Racial discrimination in the terms and conditions of loans by some of the nation’s largest banks.
  • Unequal maintenance of foreclosed properties, with banks and others disproportionately neglecting properties in communities of color.
  • Failure of governmental bodies, including the Departments of Treasury and Housing and Urban Development and the Federal Housing Finance Agency, to adopt or adequately enforce fair housing and lending protections.

Homeownership has long been an important steppingstone to the middle class for African Americans, Asian Americans, and Latinos, and the crisis struck at a time when access to homeownership had only recently opened up to these families on a significant scale. As politicians removed banking and consumer protections and neglected fair housing and lending enforcement, unscrupulous lenders and brokers targeted communities of color for risky subprime loans with high rates, exorbitant fees, and frequently deceptive terms. The racial targeting was made easier by America’s legacy of residential segregation, and by the relative lack of traditional banks in many communities of color. Millions of black and Latino homeowners—many of whom qualified for standard 30-year fixed mortgages—were marketed subprime loans that were destined to fail. Indeed, higher income African Americans were especially likely to receive risky loans, as compared with similarly qualified white homeowners.

Not surprisingly, then, families and communities of color have been especially hard hit by the fallout of the home opportunity crisis, in terms of lost homes and dislocation, diminished assets and credit, and neighborhoods dotted with foreclosed and shuttered properties. Some experts have predicted that the economic crisis will represent the greatest loss of wealth to the black community since the end of Reconstruction.

Conversely, effective and inclusive solutions to the crisis are especially important to the progress and equal opportunity of communities of color, as well as to the nation as a whole. This requires both general approaches that prevent foreclosures and restore communities across the board, as well as equal opportunity and civil rights approaches that target the particular harm that discriminatory practices and violations of fair housing and lending laws continue to cause in communities of color.

Housing, consumer protection, economic, and civil rights experts have assembled the most promising of those solutions in a Compact for Home Opportunity. The Compact is part of the Home for Good campaign, which calls for adopting the concrete, effective, and inclusive remedies that are needed to promote greater and more equal home opportunity for all.

What follow are the specifics of the impact of the home opportunity crisis on people of color.

Targeting of Communities of Color for Risky, High-Cost Loans

Housing discrimination, residential segregation, and unfair lending practices against people of color were long a feature of the U.S. home opportunity landscape. Civil rights laws like the Fair Housing Act and Equal Credit Opportunity Act have helped to reduce those practices, but have not eliminated them. These discriminatory patterns served as the foundation for unequal home opportunity in the current era.

During the 1990s, the rise of subprime lending and mortgage securitization created the tools and incentives that led subprime specialists to target communities previously denied access to conventional credit—especially African-American and Latino communities and families. Unscrupulous lenders sold these high-cost loans, which were originally intended as a temporary credit accommodation, to people who qualified for prime loans, and also to borrowers with weak credit who could not afford the loans.1 Lenders intensified these unethical practices in response to increasing demand from financial firms that bundled subprime mortgages into securities products.2

Over time, a “dual mortgage market” developed, in which different racial and ethnic communities were offered “a different mix of products and by different types of lenders,” and subprime lenders “disproportionately target[ed] minority, especially African American, borrowers and communities, resulting in a noticeable lack of prime loans among even the highest-income minority borrowers.”3 A large body of research documents these policies. For example:

  • In a 2006 report using federal data, The Opportunity Agenda, the National Community Reinvestment Coalition, and the Poverty and Race Research Action Council warned that— even controlling for income—African-American and Latino borrowers were significantly more likely to be sold high-cost, subprime loans than whites, despite the fact that as many as 50% of those borrowers qualified for prime loans. Racial inequity in lending actually increased with borrower income levels, and with the degree of neighborhood segregation. Loans in these communities were more costly, and were frequently predatory, carrying hidden fees and conditions or marketed through deceptive practices. Some, for example, were designed with built-in rate adjustment features making them unsustainable over the loan’s lifespan.4
  • One study found that, within the subprime market, “borrowers of color . . . were more than 30 percent more likely to receive a higher-rate loan than white borrowers, even after accounting for differences in risk.”5
  • Another study found that African Americans and Latinos were much more likely to receive subprime loans, and that “the disparities were especially pronounced for borrowers with higher credit scores.” (emphasis added)6
  • Researchers at Princeton University studied the links between neighborhood racial composition, subprime lending, and foreclosure rates, and found “strong empirical support for the hypothesis that residential segregation constitutes an important contributing cause of the current foreclosure crisis, that segregation’s effect is independent of other economic causes of the crisis, and that segregation’s explanatory power exceeds that of other factors hitherto identified as key causes (e.g., overbuilding, excessive subprime lending, housing price inflation, and lenders’ failure to adequately evaluate borrowers’ creditworthiness). Simply put, the greater the degree of Hispanic and especially black segregation a metropolitan area exhibits, the higher the number and rate of foreclosures it experiences.”7

Racial Discrimination in Terms and Conditions of Loans

In addition to targeting minority communities for risky subprime loans, many big and small institutions within the lending industry also discriminated against communities of color in the terms, conditions, and cost of the loans they did offer.

  • U.S. Department of Justice discrimination settlement with Wells Fargo Bank. In July 2012, the Department of Justice filed the second largest fair lending settlement in the its history to resolve allegations that Wells Fargo Bank, the largest residential home mortgage originator in the United States, engaged in a pattern or practice of discrimination against qualified African-American and Hispanic borrowers in its mortgage lending from 2004 through 2009. The settlement provides $125 million in compensation for wholesale borrowers who were steered into subprime mortgages or who paid higher fees and rates than white borrowers because of their race or national origin. The Justice Department’s complaint contends that Wells Fargo discriminated by steering approximately 4,000 African-American and Hispanic wholesale borrowers, as well as additional retail borrowers, into subprime mortgages when non-Hispanic white borrowers with similar credit profiles received prime loans. All the borrowers who were allegedly discriminated against qualified for Wells Fargo mortgage loans according to Well Fargo’s own underwriting criteria. The Justice Department further claimed that, between 2004 and 2009, Wells Fargo discriminated by charging approximately 30,000 African-American and Hispanic wholesale borrowers higher fees and rates than non-Hispanic white borrowers because of their race or national origin rather than the borrowers’ credit worthiness or other objective criteria related to borrower risk.8
  • U.S. Department of Justice $335 billion discrimination settlement with Countrywide Financial. In December 2011, the U.S. Department of Justice (DOJ) reached the largest fair lending settlement in its history with Countrywide Financial. The settlement resulted from a lawsuit in which DOJ alleged that Countrywide had discriminated on the basis of race and national origin against qualified African American and Hispanic borrowers between 2004 and 2008. The lawsuit alleged that Countrywide charged more than 200,000 African- American and Hispanic borrowers higher fees and interest rates than non-Hispanic white borrowers, and steered borrowers of color into subprime loans. The data indicated that these disparities were not due to borrowers’ creditworthiness or other objective criteria related to borrower risk.9
  • U.S. Department of Justice settlement with AIG subsidiaries. In March 2010, the U.S. Department of Justice settled a case against AIG Federal Savings Bank (FSB) and Wilmington Finance Inc. (WFI), two subsidiaries of American International Group, Inc., in which the Justice Department said the banks engaged in a pattern or practice of discrimination against African-American borrowers in violation of the Fair Housing Act and the Equal Credit Opportunity Act. DOJ alleged that the defendants charged higher fees to thousands of African-American borrowers nationwide between 2003 and 2006, and failed to supervise or monitor brokers in setting broker fees. The settlement terms required the defendants to pay $6.1 million to African-American customers who were charged higher broker fees than non-Hispanic white customers; required the defendants to invest at least $1 million in consumer financial education efforts; and prohibited the defendants from discriminating on the basis of race or color in any aspect of wholesale home mortgage lending.10
  • U.S. Department of Justice settlement with PrimeLending. In January 2011, the Justice Department announced a settlement resolving allegations that PrimeLending discriminated against African-American borrowers nationwide between 2006 and 2009 by charging African-American borrowers higher annual interest rates than it charged similarly situated white borrowers, including in loans guaranteed by the Federal Housing Administration and Department of Veterans Affairs. The terms of the settlement required PrimeLending to pay $2 million to borrowers identified as victims of discrimination, as well as to engage in loan pricing policies, monitoring and employee training designed to prevent future discrimination.11
  • U.S. Department of Justice settlement with C&F Mortgage Corporation. In September 2011, the Justice Department reached a settlement with C&F Mortgage Corporation, resolving allegations that the C&F had violated the Fair Housing Act and the Equal Credit Opportunity Act by charging higher interest rates (in the form of “overages”) and giving lesser discounts on mortgage loans to African-American and Hispanic borrowers. The consent decree required C&F to develop uniform policies for all aspects of its loan pricing and to phase out overages, as well as to pay $140,000 to black and Hispanic victims of discrimination, monitor loans for disparities based on race or national origin, and provide antidiscrimination training for employees.12
  • U.S. Department of Justice settlement with Midwest BankCentre. In June 2011, the Justice Department reached a settlement with Midwest BankCentre, which it said provided unequal home mortgage lending services to residents of majority African American neighborhoods, as compared to residents of predominantly white neighborhoods (in other words, that it was “redlining” the minority neighborhoods). These allegations focused on the Bank’s practices in the St. Louis metropolitan area. Midwest BankCentre agreed to open a full-service branch in an African-American neighborhood, and to invest in the formerly redlined majority areas through a special financing program extending credit to those areas, as well as spending $300,000 for consumer education and credit repair programs, and $250,000 for outreach to potential customers.13
  • U.S. Department of Justice settlement with Citizens Republic Bancorp. In June 2011, the Justice Department entered into a settlement with Citizens Republic Bancorp, Inc., which it alleged had violated the Fair Housing Act and the Equal Credit Opportunity Act by failing to provide mortgage lending services to the residents of majority African-American neighborhoods, as compared to residents of predominantly white neighborhoods (“redlining”). The allegations examined Citizens Republic’s lending services in the Detroit metropolitan area. Under the terms of the settlement agreement, the defendants were required to open and operate a lending office in an African-American neighborhood, and to invest in the formerly redlined areas of Wayne County through a $1.5 million financing program designed to increase the credit the bank extends in those areas. The bank also agreed to partner with the City of Detroit to provide $1.625 million in matching grants for existing homeowners to make exterior improvements, and to spend $500,000 for targeted outreach and consumer education.14
  • U.S. Department of Housing and Urban Development and Housing Authority of Baltimore City settlement with public housing residents. In a long-running legal battle over fair housing options in Baltimore, in August 2012, HUD and the city of Baltimore’s housing department filed a proposed settlement agreement of a class action in Thompson vs. HUD,15 brought by African-American residents of public housing in Baltimore. In 2005, a federal judge held that HUD violated the Fair Housing Act by concentrating public housing in the most impoverished, segregated areas of Baltimore. The conditions of the agreement included the continuation of the Baltimore Housing Mobility Program, which voluntarily places public housing tenants throughout the city or in the suburbs. Started in 2003, the program has assisted more than 1,800 families move to new areas. In November 2012, a U.S. District Court judge approved the proposed settlement agreement. Key elements of the approved settlement include, among other things, continuing the mobility program, which provides Housing Choice vouchers and counseling, for up to 2,600 additional families through 2018; and requiring HUD, for a period of at least three years, to conduct civil rights reviews of specific plans and other proposals submitted to HUD for approval, involving certain federally funded housing and community development programs in the Baltimore region.16
  • Pending litigation in Beverly Adkins et al. v. Morgan Stanley. On October 15, 2012, the ACLU, the National Consumer Law Center, and a San Francisco-based law firm brought a lawsuit on behalf of African-American homeowners in the Detroit area and Michigan Legal Services against the investment bank (as opposed to the subprime lender) for adopting mortgage securitization policies that caused predatory lending targeted at black homeowners. This is the first lawsuit that seeks to connect racial discrimination to the securitization of mortgage-backed securities.17
  • Pending litigation in National Fair Housing Alliance (NFHA) v. Bank of America. On October 23, 2012, NFHA filed a federal housing discrimination complaint with HUD against Bank of America resulting from an undercover investigation that found that the bank maintains and markets foreclosed homes in white neighborhoods in a much better manner than in African-American and Latino neighborhoods in Chicago, Milwaukee and Indianapolis.18

Unequal Maintenance of Foreclosed Properties

Discriminatory treatment continues even after foreclosure. A detailed undercover investigation by the National Fair Housing Alliance and several regional partners found not only that banks too frequently fail to maintain foreclosed properties that they own, but that they tend to neglect their properties in communities of color at a much higher rate, with devastating consequences. A large number of the neglected, bank-owned properties have broken or missing doors and windows, inviting vandalism and trespassers. And many have safety hazards that endanger the public. Those and other defects are significantly more prevalent in bank-owned properties located in communities of color. Another finding is that, on average, the banks are not marketing houses located in communities of color as aggressively to individual homebuyers as they do properties in white neighborhoods. The properties in white neighborhoods are, for example, more likely to have clear and professional “for sale” signs. When banks both poorly maintain and market foreclosed houses, the properties tend to stay vacant longer and to eventually be sold to speculators, rather than to people who would make the houses their home.19

Governmental Failure to Adopt or Enforce Fair Housing and Lending Protections

The lack of adequate fair housing and lending rules and enforcement was a significant contributor to the foreclosure crisis and its unequal impact. This neglect was particularly egregious during the Bush Administration, but some troubling patterns continue today.

  • Almost 50 years after the adoption of the Civil Rights Act of 1964, the Treasury Department is one of the only governmental entities that have not adopted regulations to enforce the Act.
  • While the U.S. Department of Housing and Urban Development finalized in February 2013 important regulations relating to “disparate impact” discrimination (i.e., policies that are unnecessarily discriminatory in their effect, though not their intent),20 the agency still has not issued regulations implementing its duty to affirmatively further fair housing.
  • In 2008, the bi-partisan National Commission on Fair Housing and Equal Opportunity found, among other things:21
    • “[T]hat despite strong legislation, past and ongoing discriminatory practices in the nation’s housing and lending markets continue to produce levels of residential segregation that result in significant disparities between minority and nonminority households, in access to good jobs, quality education, homeownership attainment and asset accumulation.”
    • “More than four million instances of housing discrimination occur annually in the United States and yet fewer than 30,000 complaints are filed every year. In 2007, the 10 HUD offices processed 2,440 complaints, the 105 [Fair Housing Assistance Program] agencies processed 7,700 inquiries, and the 81 private fair housing agencies processed 18,000 complaints. Literally millions of acts of rental, sales, lending, and insurance discrimination, racial and sexual harassment discrimination, and zoning and land use discrimination go virtually unchecked.”
    • Delays in the administrative processing of cases [by HUD] have been so severe that they have served as the basis for dismissal of cases by courts and administrative law judges.
    • “[The Government Accounting Office] found that only 16 percent of complainants who were identified as having potential cases were assisted with filing complaints. Even worse, 30 percent of callers who attempted to file a complaint could not get through on their first try, and some callers did not receive a call back even after three tries. Finally, when complaints were filed, only half were filed within 20 days from the initial date of contact with the agency. This kind of delay results in lost housing opportunities, missed opportunities to conduct testing, and loss of credibility about the agency’s functions.

The Result: Disproportionate Foreclosures and Loss of Assets

The combination of misconduct by banks and brokers, inadequate rules and enforcement, and record long-term unemployment have devastated the home opportunity and assets of millions of Americans, with communities of color shouldering a disproportionate and devastating burden.

  • Homeowners and communities of color have been especially hard hit by foreclosures. For mortgages originated between 2004 and 2008, 5.1% of non-Hispanic white borrowers lost their homes to foreclosure, compared to 9.8% of Blacks/African Americans and 11.9% of Hispanics/Latinos, and 6.6 percent of Asian Americans. (During the same period, while low- and moderate-income Asian-American borrowers had a lower foreclosure rate than lower-income non-Hispanic whites, the pattern is reversed among middle- and higher-income Asian Americans.)22
  • In a 2011 study of the loss in home equity among Asian American–Pacific Islanders, between 2007 and 2009, the median property value of Asian-American homeowners decreased by $42,900 while the property value loss for Native Hawaiians and Pacific Islanders (NHPI) was $47,000, compared to the national equity loss of $9,100 during the same period. The study attributed much of the large differential in equity loss to the fact that Asian Americans and NHPIs were highly concentrated in geographic areas where the housing downturn was more severe than in the rest of the country, e.g., Los Angeles, Chicago, and New York.23
  • One illustrative study looked at Prince George’s County, Maryland, the wealthiest African- American county in the nation, finding that the national foreclosure crisis has had a profound effect on it. Analyzing the likelihood of foreclosure in Prince George’s County, the study found that the borrowers in Black/African American neighborhoods with high-income were 42% more likely and Hispanic/Latino neighborhoods with high-income were 159% more likely than the borrowers in non-Hispanic white neighborhoods to go into foreclosure, controlling for key demographic, socioeconomic, and financial variables.24
  • The Center for Responsible Lending predicts that “the spillover wealth lost to African- American and Latino communities between 2009 and 2012 as a result of depreciated property values alone will be $194 billion and $177 billion, respectively.” [“spillover” costs refers to financial and nonfinancial consequences for homeowners who live near foreclosed properties].25 In an October 2012 white paper published by the National Community Reinvestment Coalition which reviewed the literature on the long-term social impacts and financial costs of foreclosure on communities of color, the authors cited U.S. Census Bureau figures that as of the fourth quarter of 2011, the non-Hispanic White, Black/African- American, and Hispanic/Latino homeownership rates were at 73.7, 45.1 and 46.6 percent, respectively. These rates compared to those reported for the fourth quarter of 2007, when the recession officially began, reflecting homeownership rates at 74.9, 47.7, and 48.5 percent, respectively.26
  • The Inspector General for the Federal Housing Finance Agency (FHFA)—the agency that controls Fannie Mae and Freddie Mac—found that the FHFA does not adequately oversee these enterprises’ compliance with consumer and civil rights protections in their dealings with entities (“counterparties”) that sell loans to or service them for the enterprises. The Office of the Inspector General (OIG) for FHFA declared “FHFA does not examine how the Enterprises monitor compliance with consumer protection laws, and, indeed, OIG determined that the Enterprises do not ensure that their counterparties’ business practices follow all federal and state laws and regulations designed to protect consumers from unlawful activities such as discrimination.”27

Solutions: The Compact for Home Opportunity

Concrete, pragmatic solutions exist that can address these discriminatory patterns and their aftermath while expanding opportunity and economic prosperity for all Americans and rebuilding our economy. In coalition with housing, consumer protection, economic, and civil rights experts, The Opportunity Agenda has assembled a Compact for Home Opportunity, containing over a dozen strategies designed to promote successful homeownership, fair housing and lending, and the restoration of community and family assets.


  1. Department of Housing and Urban Development and Department of the Treasury, Curbing Predatory Home Mortgage Lending (2000); Ira Goldstein with Dan Urevick-Ackelsberg, The Reinvestment Fund, Subprime Lending, Mortgage Foreclosures and Race: How Far Have We Come And How Far Have We To Go? (2008).
  2. See, e.g., KATHLEEN C. ENGEL AND PATRICIA A. MCCOY, The Subprime Virus: Reckless Credit, Regulatory Failure, and Next Steps 56-58 (2011).
  3. William C. Apgar, Jr. and Allegra Calder, The Dual Mortgage Market: The Persistence of Discrimination in Mortgage Lending, in THE GEOGRAPHY OF OPPORTUNITY: RACE AND HOUSING CHOICE IN METROPOLITAN AMERICA 102 (Xavier De Souza Briggs, ed., 2005). See also William C. Apgar, Jr., Christopher E. Herbert and Priti Mathur, Department of Housing and Urban Development, Risk or Race: An Assessment of Subprime Lending Patterns In Nine Metropolitan Areas (Aug. 2009).
  4. The report is available at opportunityagenda.org.
  5. Debbie Gruenstein Bocian, Keith S. Ernst and Wei Li, Center for Responsible Lending, Unfair Lending: the Effect of Race and Ethnicity on the Price of Subprime Mortgages 3 (May 31, 2006).
  6. Debbie Gruenstein Bocian, Wei Li, Carolina Reid, and Roberto G. Quercia, Center for Responsible Lending, Lost Ground, 2011: Disparities In Mortgage Lending and Foreclosures 5 (2011).
  7. Jacob S. Rugh and Douglas S. Massey, Racial Segregation and the American Foreclosure Crisis, 75 AM. SOC. REV. 629, 644 (2010).
  8. The consent decree, complaint, and Justice Department press release are available at justice.gov.
  9. The DOJ press release is available at justice.gov.
  10. The consent order is available at justice.gov.
  11. The complaint is available at justice.gov.
  12. The settlement agreement and complaint are available at justice.gov.
  13. The settlement agreement and complaint are available at justice.gov.
  14. The settlement agreement is available at justice.gov. The complaint is available at Settlement Agreement, Thompson v. HUD, No. MJG 95-309 (D. Md. filed August 24, 2012).
  15. Department of Housing and Urban Development, “Court Approves Final Settlement Thompson v. HUD,” press release, November 20, 2012.
  16. The ACLU press release and complaint are available at ACLU website.
  17. The NFHA press release is available at National Fair Housing website.
  18. National Fair Housing Alliance, The Banks Are Back – Our Neighborhoods Are Not: Discrimination in the Maintenance and Marketing of REO Properties, April 3, 2012.
  19. 78 Fed.Reg. 11460 (Feb. 15, 2013) and GPO website.
  20. Department of Housing and Urban Development, “HUD Issues Rule Formalizing Standard on Discriminatory Effects in Housing,” press release, February 8, 2013.
  21. Leadership Conference on Civil and Human Rights, The Future of Fair Housing (2008).
  22. Debbie Gruenstein Bocian, Wei Li, Carolina Reid, and Roberto G. Quercia, Center for Responsible Lending, Lost Ground, 2011: Disparities in Mortgage Lending and Foreclosures (2011).
  23. “AAPIs Experience Significant Loss of Home Equity,” AsianWeek.com, January 29, 2011.
  24. Katrin B. Anacker, James H. Carr, and Archana Pradhan, Analyzing Foreclosures Among High-Income Black/African American and Hispanic/Latino Borrowers in Prince George’s County, Maryland,  39 HOUSING AND SOCIETY Issue 1, 1–28 (2012).
  25. Debbie Gruenstein Bocian, Wei Li, and Keith S. Ernst, Center for Responsible Lending, Foreclosures by Race and Ethnicity: The Demographics of a Crisis 11 (June 18, 2010). See also James H. Carr, Katrin B. Anacker and Michelle L. Mulcahy, National Community Reinvestment Coalition, The Foreclosure Crisis and its Impact on Communities of Color: Research and Solutions 31 (Sept. 2011) (discussing the racial wealth gap).
  26. James H. Carr and Katrin B. Anacker, National Community Reinvestment Coalition, Long Term Social Impacts and Financial Costs of Foreclosure on Families and Communities of Color: A Review of the Literature 3 (Oct. 2012).
  27. Federal Housing Finance Agency Office of Inspector General, FHFA Should Develop and Implement a Risk- Based Plan to Monitor the Enterprises’ Oversight of Their Counterparties’ Compliance with Contractual Requirements Including Consumer Protection Laws 2, March 26, 2013.

Vision, Values, Voice

 

To be effective in moving hearts, minds and policy over the long term, we need integrated messaging and narrative strategies that both mobilize our base and expand our constituencies by bringing those in the middle toward our cause.

Vision, Values, and Voice: A Communications Toolkit provides guidance for developing values-based messages that engage core audiences, disrupt dominant narratives, and help shape the public dialogue. In addition to big picture thinking about communications strategy, you will also find tips and examples of a range of tactics, and concrete messaging guidance in the form of “opportunity flashcards” which provide short and easy-to-find advice and sample language on a range of social justice issues.

This resource is for those working to influence public thinking about social justice issues over the long-term while also crafting effective short-term campaigns.

Media Representations and Impact on the Lives of Black Men and Boys: A Social Science Literature Review

Introduction

This social science review centers on the topic of how communications in the broadest sense impacts black male achievement. It is no exaggeration to say that tens (or hundreds) of thousands of pages have been written on the topic over the course of several generations. This review is intended to offer communicators on related issues, who come to the review with a wide range of different backgrounds and depth of knowledge on the topic, a digestible overview. What have social scientists studied and learned, particularly in the last decade, about how communications have impacted achievement of black males, and could impact it for the better? A range of longer reviews, including book-length studies, are available and have informed this piece — but The Opportunity Agenda would like to offer its colleagues and the field a user-friendly summary that captures the essence of what is known, and what is not known, in a very usable format.

What is known is often discouraging, as a wide range of studies, analyses, and bodies of evidence point to persistent and destructive biases regarding the public image of black males, and ongoing forces that perpetuate the creation of these images. Equally frustrating is the fact that these patterns, while often very familiar to insiders, are more or less invisible to the general public, and seem implausible or exaggerated to them even when pointed out (an observation based on the authors’ own research experience on related topics). Other problems widely known to insiders but mostly “invisible” to the public at large include the well-documented and nearly universal tendency of Americans to have unconscious patterns of bias against African Americans in general and black males in particular, as well as the psychological and sociological costs that these patterns exact on black males. In short, it seems very important that the nature of these patterns of images, their causes, their effects, and their potential antidotes, should in some sense be available “out there.”

The review focuses on the core problem as social scientists have described it — including aspects that are more robustly or more thinly addressed in the literature — as well as a discussion of the some of the more troubling dilemmas and dynamics that confront communicators.

Where possible, this review also points out the “good news” in the literature, including psychology experiments that look at tasks and contexts that can reduce bias. Despite the lack of “silver bullets,” the literature does offer some useful lessons that can guide communicators’ efforts going forward.

Please note that the social science literature review is just one piece of a larger effort. It is intended to provide communicators with an overview of what is known (or not known) about the topic via the social sciences, and to inform future stages of the project; it is those later stages that will focus more on action steps going forward.

Methodology

A literature review is an overview of the published scholarship on a particular topic. In this case the topic is what social scientists know about how and why discourse (especially public and media discourse) shapes perceptions of black men and boys – and the consequences of these perceptions. The review has also sought out findings that offer evidence about how to talk about black men and boys and achievement in ways that can promote engagement, understanding, and progress in this area.

The authors of the review relied on four complementary approaches to identifying and selecting relevant and reliable source materials:

  • Recommendations from a variety of experts about important, influential works;
  • Citations and references in high-profile, popular works;
  • Citations in well-regarded, specialized scholarly works (that is, studies and analyses that are accepted and cited by other researchers in the  field);
  • Our own expertise as academic reviewers and  researchers.

The review focuses primarily on findings for which scholars have offered experimental or documentary evidence, or around which scholars in the field have reached a strong consensus. The selection of work is also based on its evident usability, and its potential to help a variety of stakeholders identify the most prevalent and malignant frames and adapt a set of best practices for reshaping them.

A select bibliography is offered for readers who may want to examine relevant research in more detail.

Even a relatively lengthy overview of such a vast field inevitably omits many studies, including important ones, from discussion. We hope, on the other hand, that the review does touch on the most important themes that shape current scholarly perspectives.

Acknowledgments

This research was authored by Topos Partnership with consultation from Janet Dewart Bell and Eleni Delimpaltadaki Janis of The Opportunity Agenda, who contributed to the design and analysis of the research and edited the report. Christopher Moore designed the report. Jill Bailin, Judi Lerman, and Loren Siegel also assisted in the editing of the report.

The Opportunity Agenda’s research on black men and boys is funded by the Open Society Foundations’ Campaign for Black Male Achievement. The statements made and views expressed are those of The Opportunity Agenda.

Our sincerest gratitude goes out to the advisory committee, who consulted on this research: Bryonn Bain,Robert Entman, Fanon Hill, Dori Maynard, Alexis McGill Johnson, Rashid Shabazz, Calvin Sims, Kamal Sinclair, Alvin Starks, Albert Sykes, Sharon Toomer, Rhonda Tsoi-A-Fatt Bryant, Cheo Tyehimba Taylor, and Hank Willis Thomas. Special thanks to Steve DuBois, who coordinated the committee.

Executive Summary

This social science literature review focuses on the question of how media, and communications more broadly, affect outcomes for black men and boys in American society. The summary is intended to offer communicators — who come to the review with a wide range of backgrounds and depth of knowledge on the topic — a digestible overview of an extremely rich and varied body of research. It reviews a significant set of materials, representing many of the key approaches and themes that characterize the scholarship as a whole.

There are many, many forces — material, historical, cultural, and political — that shape and constrict   the life chances of black males in the U.S. Some of these are long-standing legacies that may take generations to shift. But in other ways, the social, economic, and symbolic place of African-American men and boys is re-created and reinforced every day. In particular, public perceptions and attitudes   toward black males not only help to create barriers to advancement within this society, but also make that position seem natural or inevitable. Among the most important mechanisms for maintaining (or changing) these perceptions are the mass media with their significant power to shape popular ideas and attitudes.

This study looks at the evidence scholars have gathered and the conclusions they have drawn about how media present a picture of black males and how this representation affects not only attitudes toward black men and boys but their actual life chances. It also explores whatever guidance the social science research offers for changing media practices and resulting black male outcomes for the better.

For the most part, we limit the discussion to “what is known” by social scientists looking at this field — based on experimental or other empirical evidence (as opposed to a cultural criticism approach, for instance), or on a consensus reached by scholars. At certain points throughout the review we offer perspectives based on our own empirical research into the framing of a wide range of social issues.

The core problem

The review focuses on the core problem as social scientists have described it — a troubling link between media portrayals and lowered life chances for black males. The review breaks this story down into several components.

Distorted patterns of portrayal

A robust body of research documents how the overall presentation of black males in the media is distorted in a variety of ways, relative to the real-world facts. While individual studies tend to focus on a single genre or medium — such as TV fiction shows, magazine advertising, or video games — the research taken as a whole reveals broad patterns, including:

  • Underrepresentation overall — for instance, as characters in video games; as “talking head” experts called in to offer perspectives and analysis in the news; as computer users in TV commercials; as users of luxury items in print ads; and as “relatable” characters with well- developed personal lives (e.g., fathers) in fiction shows and films.
  • Negative associations exaggerated — particularly criminality, unemployment, and poverty. The idle black male on the street corner is not the “true face” of poverty in America, but he is the dominant one in the world as depicted by media.
  • Positive associations limited — particularly, sports, physical achievement in general, virility, and musicality. While the media’s version of America is populated by some black males intended to inspire, they tend to represent a relatively limited range of qualities to the exclusion of a variety of other everyday virtues.
  • The “problem” frame — Due to both distortions and also accurate and sympathetic discussion, black males tend to be overly associated with intractable   problems.
  • Missing stories — Many important dimensions of black males’ lives, such as historical antecedents of black economic disadvantage and persistence of anti-black male bias, are largely ignored by the media.

Causal link between media and public attitudes

Naturally, the reason so much attention is devoted to media representations is that the collective image of blacks and black males has important effects. Many researchers discuss how distorted portrayals can be expected to create problematic understandings and attitudes among audiences, including:

  • General antagonism toward black males;
  • Exaggerated views of, expectations of, and tolerance for race-based socio-economic  disparities;
  • Exaggerated views related to criminality and violence;
  • Lack of identification with or sympathy for black  males;
  • Reduced attention to structural and other big-picture factors;
  • Public support for punitive approaches to problems.

Studies show that media images have the greatest impact on perceptions when viewers have less real- world experience with the topic; in other words, the “media world” can be mistaken for the real world, unless audiences have sufficient personal experience to counteract its effects.

Even audiences with real-world experience are not immune. Studies show, for instance, that stereotypic images depict black women as contributing to their domestic victimization by their black male partners. Considering these distorted images, it is not surprising that black television viewers, male and female, tend to lose more “social capital” through viewing TV programming — i.e., to trust the community and those around them less in ways that can lead to reduced prosperity and other outcomes.

Impacts on thinking of black males themselves

Black males obviously draw on far more experience than others to form images of themselves and their peers. However, they are also members of the public, and they are not immune to the influence of the media, which they consume just as other Americans do.

Specifically, scholars state that images in the media have a negative impact on black perceptions of  self, though there is no shared consensus on how exactly this plays out. Various mechanisms may be at play:

  • Negative media stereotypes (thugs, criminals, fools, and the disadvantaged) are demoralizing and reduce self-esteem and expectations. Dealing with negative expectations may also create stress and drain cognitive resources in some contexts — leading to the lowered performance associated with “stereotype  threat.”
  • The most common “role models” depicted in media (e.g., rap stars and NBA players) imply limited options.

Additionally, scholars have explored the ways in which black males can come to internalize biases and stereotypes and then, through their words and actions, reinforce or perpetuate those distortions.

Documentations of conscious and unconscious bias

Another robust area of study focuses on mapping current attitudes towards blacks and black males — which presumably have been and continue to be shaped by the media. Many of the most disturbing results come from cleverly designed psychology experiments, which limit people’s ability to disguise or hide biases that they know are not socially acceptable. For instance:

  • The amygdala, a brain region associated with experiencing fear, tends to be active when whites view an unfamiliar black male face (regardless of their conscious reports about racial attitudes).
  • After “seeing” unknown black faces flashed at subliminal speeds (too rapidly to consciously perceive), whites tend to show more hostility in various contexts — leading to a breakdown of social connection between different races.
  • Whites tend to more easily associate negative words (e.g., terrible, failure, horrible, evil, agony, war, nasty, and awful) with unknown black faces, as opposed to white faces.
  • Some studies indicate that many African Americans have an implicit bias against unknown faces of their own race, similar to biases shown by whites against blacks.

Explicitly measured attitudes towards African Americans or racial policies have not changed significantly since the election of Barack Obama.1

Practical consequences in lives of black males

Finally, of course, distortions in the media are ultimately significant because of the real-world effects they have on black males’ outcomes, which can be negatively affected any time a black male is in a position where his fate depends on how he is perceived by others, particularly whites, or on what kind of rapport he has with them.

The real-world effects alluded to in the literature include everything from less attention from doctors to harsher sentencing by judges, lower likelihood of being hired for a job or admitted to school, lower odds of getting loans, and a higher likelihood of being shot by police. For example, various experimental simulations have shown that whites are more likely to “shoot” an unarmed black male than an unarmed white male.

Why media patterns are distorted

In order to combat the destructive causal dynamics delineated so far, communicators must confront the question of why black males continue to be underrepresented, framed in negative ways, offered limited roles in both fictional and news contexts, and so forth. Scholars have offered a number of suggestions about the causal factors leading to the distortions and omissions.

  • Producer bias — Most obviously, those responsible for media content may at times present  a distorted, inaccurate view because of their own conscious or unconscious biases and stereotypes.
  • Incorrect assumptions about audiences — Scholars suggest cases in which portrayals are incomplete or distorted because producers of media content carry faulty assumptions about   the composition of their audiences and their audiences’ preferences. For instance, video game producers, who tend not to be African-American males themselves, underestimate how many black males and others who would identify with black protagonists play the games.
  • Audience preferences — In some cases, content producers may be responding to accurate assessments of their audiences’ comfort zones with a certain range of presentations of black males — i.e., ones that confirm their own fears and prejudices or reassure them that black males are not achieving “undue” power and status.
  • Lack of input from black constituents — One of the factors seen as most significant by scholars is the paucity of African-American television station owners, producers, journalists and experts invited to contribute content, etc.
  • Political motivations to traffic in stereotypes — Portrayals are also distorted by some (often white and/or conservative) communicators’ interests in tapping into racial bias in order to promote or discredit various policies (e.g., more prisons, less welfare).

“Prescriptive” studies

The vast majority of social science literature on this topic focuses on mapping out the problems    relating to black males and the media, and is essentially descriptive — that is, it describes and analyzes existing patterns in the media, in thought and behavior. Prescriptive studies, explicitly setting out to identify proven courses of action, including empirically testing hypotheses about what might help improve matters, are relatively absent from the literature.

These would hypothetically include, for instance, studies about what happens when media representation of black males is fuller, more accurate and more sympathetic, or what kinds of media patterns help make people less biased, or lead to better outcomes. There are a few exceptional studies that offer this kind of evidence, such as political scientist Shanto Iyengar’s experimental finding that news stories about racial discrimination helped reduce the tendency to blame individuals for outcomes (Iyengar, 1991); and a study showing that a combination of explicit training about stereotypes plus exposure to a series of “counter-stereotypical” news stories can help reduce unconscious bias. (Ramasubramanian, 2007) By and large, however, the social science literature offers relatively little evidence about what “works” when it comes to media representations of black males, or about other critical questions of guidance on how to effectively bring about changes in media representations, or how to talk about critical issues such as structural bias.

Much of the “good news” in the research comes from laboratory studies of tasks or conditions that reduce implicit bias. For instance, various tasks that force subjects to think of African Americans as individuals end up reducing unconscious bias (e.g., asking subjects to practice distinguishing one black face from another, or asking them to speculate about which of a random set of vegetables an unknown black person might like).

More explicit types of training also have very promising effects. For instance, subjects who undergo 45 minutes of intensive practice at rejecting stereotypes — literally clicking “No” when viewing a black face paired with a stereotypical description — showed a resulting reduction in implicit bias. Researchers liken the training (which cannot be accomplished more quickly) to practicing a new physical skill. (Kawakami et al., 2000)

While studies like these do not look directly at media or public discourse, are often not targeted at thinking about black males per se, and do not offer concrete suggestions for advocates to act on, they at least offer interesting food for thought for communicators interested in reducing bias on a societal scale.

Dilemmas and deep challenges

As noted earlier, scholars have suggested a number of reasons why patterns of portrayal of black males may be distorted across a wide range of media. Unfortunately, dealing with the problem may be even more complex than that discussion suggests. Recruiting more African Americans into media content production, for instance, or correcting producers’ assumptions about the makeup of their audience, still may not address some of the fundamental obstacles to constructive thinking and dialogue on race- related issues, as pointed out by social scientists. Many of these are areas of active research and debate, so a firm consensus about their exact dynamics and significance are still being worked out.

  • The difficulties of structural thinking — For both cultural and cognitive reasons, it is difficult for Americans to focus on the idea that individuals are not fully in charge of their own fate. Regardless of racial attitudes, systemic and structural explanations for social outcomes are extremely challenging to convey.
  • Anxiety and “the other” — Anxieties tangential to race, e.g., about terrorism or loss of a job, tend to promote a more conservative outlook, including negative attitudes towards those perceived as “others.” In a time period in which anxiety is particularly prevalent, it is predictable that racial attitudes will deteriorate and policy preferences will shift in directions that do not favor “out-groups,” such as black males.
  • Fundamental/universal challenges to race relations — Some social science suggests that relations among people of different races must always overcome some fundamental obstacles. For instance, there is a consistent body of evidence showing that people have more trouble differentiating the faces of other-race individuals — not just whites looking at black faces, for instance, but also blacks looking at white faces. Given the importance of individuation as opposed to stereotyping, this face-recognition finding suggests a basic, though not insurmountable, challenge inherent in interracial relations.
  • Causation vs. correlation — Much of the available social science is able to point to correlations between, for instance, race and health outcomes, without being able to state the causes with strong confidence. The problem for communicators is that unless causation is clearly and persuasively presented, audiences will inevitably insert their own ideas about causation based on their preexisting understandings and biases.
  • Warts-and-all vs. idealization — There is considerable debate about the reality that some   black men, like all human beings, at times contribute to their own obstacles. While discussing this fact can trigger the default perception that they are always and entirely to blame for their circumstances, not discussing these choices evokes charges that communicators are not realistic or are not asking enough of black men.
  • Black masculinity as the problem — Hypersexuality, violence, misogyny, and elite athleticism are extreme versions of stereotypical male qualities, and each is used to caricature and stereotype black males in particular. Yet addressing the issue can mean confronting the idea that black males may embrace these stereotypes as a form of resistance to various external limitations on their achievement. There is no easy consensus about how best to handle these patterns — e.g., some scholars condemn black males’ embrace of these images while others focus on explaining and contextualizing it.
  • Appeal of a color-blind society — The idea of a colorblind society is appealing to many Americans for a variety of emotional and ethical reasons — i.e., it can seem both more fair and less stressful. However, those who advocate for a color-blind society are often responsible for suppressing discussions of race that are ultimately essential for addressing disparate obstacles.
  • Implicit prejudice as a political tool — Communicators must contend with a pattern of “codes” (e.g., words like “urban”) used for stoking or taking advantage of racial tensions in order to promote their desired outcomes, such as cuts to social services.
  • Communication vs. contact — Finally, some of the social science literature suggests that actual social contact between black males and others may be one of the most critical factors in changing perceptions and outcomes. If this is the case, then communications per se, no matter how well done, may ultimately have limited effects, except to the extent that they help break down the forms of isolation and segregation that marginalize black males.

Looking forward

While the social science literature does not offer a great deal of specific guidance about ways forward, it does suggest a number of ideas that communicators should keep in mind about how to proceed.

Most straightforwardly, communicators and advocates must continue to work to create fuller and more accurate portrayals of black males in the media — through education and external pressure targeted at media producers, through production of new images, and by working to embed more African Americans in all links in the media production chain.

Communicators must also wrestle with significant challenges regarding how to speak most effectively about the topic, in order to take the best advantage of communications opportunities — e.g., how to offer a clear and compelling picture of “invisible” systemic forces that stack the odds against black males in a range of areas. Our own research experience across a range of issues suggests that this is a very important challenge for communicators to tackle: Until people are helped to see the systemic forces that insiders are talking about (whether these have to do with economics, children’s well-being, the environment, or any other topic), even sympathetic audiences can draw the wrong conclusions about what is causing problems and how to address them.

Offering clear new pictures of large-scale causality is obviously very challenging, but may also be essential. It may help communicators get past vexing dilemmas, and help them address topics about which it is difficult to engage in constructive dialogues. For instance, discussion of gangs can easily promote fear of individual gang members, but an effective bigger-picture story might help focus attention on the lack of alternative opportunities for social and economic advancement in some communities.

Our research experience also suggests that hopeful stories and novel ideas can go a long way towards engaging new audiences and new support, whether in the context of fiction shows, news accounts, press releases, or informal anecdotes. For instance, communicators may make significant headway by focusing on interventions that have made demonstrably positive differences for black males (without obviously “taking away from” other groups). Such stories would be more positive and more novel than the very familiar claims and accusations in this area. Another example of potentially effective novelty would be an explanation of the phenomenon of implicit bias — surely unfamiliar to most Americans — and how widespread it is. But note that such discussions are more likely to be effective if they focus on objective description and explanation rather than moralizing (see below). Discussion of the factors known to reduce implicit bias might also be the basis for positive and hopeful stories about race.

The research strongly suggests that censure is an ineffective intervention in most communications contexts. It is likely to trigger resistance and more negative racial attitudes. (On the other hand, it may be an effective threat against public figures, for instance, who may act based on political calculation rather than feelings.) This finding challenges communicators to find ways of talking that rely on motives other than shame or guilt. It may be effective to point out the manipulative uses of race in the media and public discourse. While it is generally not very effective to simply argue that a particular perspective is wrong (i.e., “myth busting”), some of the social science evidence suggests that explicit inoculation against people trying to manipulate us can be very effective, and the strategy of opening people’s eyes to how they are being duped has been effective in other issues areas, such as cigarettes.

Communicators should also keep in mind that any of their efforts that can help promote greater  contact between African-American males and others may be among the most effective steps they can take.


1 For more discussion of explicit attitudes, see A Review of Public Opinion Research Related to Black Male Achievement, The Opportunity Agenda, October 2011.

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