Breaking Down Portrayed Income

In the 2017–2018 season of television, character representation across race and ethnicity skews overwhelmingly white. This disproportionate sample means that each level of income holds double-digit percentage rates of white representation, whereas their BIPOC peers remain 8% or less in any income representation. The greatest distribution of income representation by race/ethnicity occurs at the middle-income tier—with white characters making up 37%, Black characters 8%, Hispanic 3%, and Asian and Other at 2% each. This is unsurprising, given the wide range of income this designation covers.

The overwhelming whiteness of the 2017–2018 TV season means that all calculations of race and income for this study are more likely to represent white characters and households. White characters out-ratio Black characters such that we see 4 white characters for every 1 Black character, 11 white characters to every Hispanic character, 13 white characters to every 1 Asian character, and 14 white characters to every character included in the “Other” category—which typically identifies persons of mixed ethnicity or race. There is, in fact, no representation at all in the entire sample of Native/Indigenous characters, an extremely excessive oversight on behalf of casting in Hollywood.

Approximately 75% of all characters included in this sample were part of the main cast of their respective shows, while 23% of the sample filled either recurring or guest spots. Much of the same race/ethnicity breakdowns remain the same in this breakdown, with 52% of key characters being white to 15% recurring, 12% key Black characters to 4% recurring, 5% key Hispanic characters to 1% recurring, 4% key Asian characters to 1% recurring, and equal amounts of characters representing key and recurring roles for those categorized as Other at 4% each. Here the overrepresentation of white characters stands without overrepresentation of any other race in either key or recurring roles. As far as income, key characters represent 18% of low-income characters to recurring characters’ 3%, 39% of middle-income characters to 13%, and 17% of low-income characters to 6% of high-income characters. To better encapsulate the circumstances these characters represented, we conducted an analysis of characters representing recurrent or low wage–bearing professions by their local or regional wage representation via Glassdoor. This includes common roles that place characters within the upper-middle income range of pay—such as investigators and detectives—as well as families of three or more living on lower middle to low incomes.

The spread of income presented in the table must be further scrutinized by the number of people in each household who also generate income as well as cost of living per locality. What we overwhelmingly found is that those with higher salaries tended to live in households with partners who generate similar income or on their own, leaving them free to afford cost of living in the cities they inhabit. For example, Rainbow Johnson from Black-ish not only generates high income as a physician, but she also is also married to a senior advertisement executive who helps their family of five children, two retired grandparents, and two working adults to pay for college, private school, and a lifestyle befitting the suburbs of Los Angeles. This representation is in direct juxtaposition to the DiMeo family in Speechless, who get by on the single income of the father, Jimmy DiMeo, and any disability aid that supports one of the three kids, JJ, who has cerebral palsy.

This is significant not only for offering a snapshot of the general spread of income representation and why outliers like the Johnson family influence the sample’s observed income by race, but also because studies indicate that many lower-middle to low-income families are simply one economic emergency away from being impoverished—with 45% of families having resources no more than twice the poverty threshold.[20]

 

Indeed, observations from hunger experts like Josh Gwin of Marion Polk Food Share shows that people who are only one missed utility bill away from hunger or eviction often depend on social services like food drives,[21] which bears questioning of the ways income have been calculated by scholar and the general public alike given inflation, stagnant wages, and increases to the cost of living throughout the United States. If someone who is considered middle income by current estimates is only one debt away from facing denial of food or shelter, is the income bracket underestimating poverty?

In terms of this report’s sample, while we found the levels of income tied to racial representation as a whole, we would like to note that the only key BIPOC character of The Big Bang Theory, Raj Koothrappali, works in a field that pays significantly less than his fellow scientists, at $60,056 to his peers’ income upwards of $90,000. While he is shown to be supported by his parents, who bring in significant wealth, this was an observance of significant difference by race within one show included in the sample.

While the above observations sum up the report sample, they do not represent the reality or scope of racial disparity in economic opportunities. In a 2021 Urban Institute report, two-thirds of white children were estimated to be born into advantageous circumstances, while only one in five Black children and one in three Hispanic children are born into advantageous circumstances. This study further projected that 50% of all children born into disadvantaged circumstances versus more than 66% of those born into advantaged circumstances are on track toward healthy development and economic security at age 30. This disparity in reaching economic stability by 30 is further stratified by race, where 58% of white children from disadvantaged circumstances are on track but only 37% of Black, non-Hispanic and 50% of Hispanic children from similar circumstances meet this projection.[22] With structural economic and social stakeholders like residential segregation, unequal access to educational opportunities, and unequal treatment by law enforcement contributing to this ongoing disparity, the 2017–2018 season severely misrepresents reality.

Not even in our select sample of shows depicting low-income characters did we find representation of a low-income BIPOC family to help us exemplify the above finding. Thus, there is a void in scripted television for this arena of representation.


20 https://www.urban.org/research/publication/2021-poverty-projections

21 Asian, 2018: https://data.census.gov/cedsci/table?tid=ACSSPP1Y2018.S0201&hidePreview=true&t=012%20-%20Asian%20alone%20%28400-499%29%3A031%20-%20Asian%20 alone%20or%20in%20combination%20with%20one%20or%20more%20other%20races%20%20%28400-499%29%20%26%20%28100-299%29%20or%20%28300,%20A01-Z99%29%20 or%20%28400-999%29
Black, 2018: https://data.census.gov/cedsci/table?tid=ACSSPP1Y2018.S0201&hidePreview=true&t=004%20-%20Black%20or%20African%20American%20alone%3A005%20-%20 Black%20or%20African%20American%20alone%20or%20in%20combination%20with%20one%20or%20more%20other%20races
Hispanic, 2010: https://data.census.gov/cedsci/table?q=&t=400%20-%20Hispanic%20or%20Latino%20%28of%20any%20race%29%3AEarnings%20%28Individuals%29%3AIncome%20 %28Households,%20Families,%20Individuals%29%3AIncome%20and%20Earnings%3AIncome%20and%20Poverty%3ASNAP%2FFood%20Stamps&tid=ACSDP5YSPT2010.DP03
Other, 2018: https://data.census.gov/cedsci/table?tid=ACSSPP1Y2018.S0201&hidePreview=true&t=070%20-%20Some%20other%20race%20alone%3A071%20-%20Some%20other%20 race%20alone%20or%20in%20combination%20with%20one%20or%20more%20other%20races
White, 2018:  https://data.census.gov/cedsci/table?tid=ACSSPP1Y2018.S0201&hidePreview=true&t=002%20-%20White%20alone%3A003%20-%20White%20alone%20or%20in%20combi-nation%20with%20one%20or%20more%20other%20races

22 https://www.urban.org/research/publication/identifying-pathways-upward-mobility

Comparative Analysis

The primary aim of this study is to further the in-depth research conducted on this subject and its relation to overall character portrayal and audience impact. It is well documented and researched that media has the capability to wield profound power in altering public perceptions and opinion.[23] These perceptions and opinions, in turn, can lead to policies and actions that can have potentially significant social implications. With the advent of the digital age and the Internet, the role of mass media has become especially important and influential. In light of this fact, identifying and evaluating the media’s portrayal of social issues may be more valuable than ever before. The following analysis incorporates results from similar literature as it relates to this report’s findings.

Even when there is an oversample of television episodes displaying characteristics of lower income lifestyles, television programs do not include these storylines in a meaningful manner:

In a similar study, Conrad-Perez et al. found that only 22% of their sample episodes referred to homelessness or housing insecurity in some way and that, of this already small percentage of representation, a character experiencing homelessness did not contribute a single line of dialogue in one of every three episodes in which they appeared. This furthers the Power of POP report’s inability to identify significant character dependence on social services or any other major indicators of financial instability. With nearly 70% of low-income adults reporting “a great deal” of concern about hunger and homelessness,[24] this is an egregious void in storytelling.

More unsettling, this study uncovered a prevailing depiction of houseless characters as outsiders to the social world of the shows that include them—only gaining contact with members of the main cast through unexpected encounters. Therein, people experiencing houselessness in popular television programs are more frequently “seen” or “spoken for” rather than “heard from.” These incomplete portrayals only further marginalize the houseless in reality.

Societal hierarchy has bearing on the amount of representation devoted to each income range:

Depictions of characters represented within this study illuminated the class divide in who receives quality screen time. We can expect circumstances of low-wage existence, like falling behind on bills or not having adequate housing or food, to be completely absent from a protagonist’s experience. The majority of the episodes in this study reveal a dependence on depicting lifestyles of upper-middle to higher income workers such as police commissioners, pharmaceutical scientists, police investigators, surgeons, and aerospace engineers. This is a capitalist approach of depicting those who do well under a free market economy as aspirational and, therefore, worthy of the most screen time. Lower income consumers further the dominance of this reasoning when they fall into the allure of what could be set in front of them. As noted in their 2016 study,

Likewise, if the poor connect with the non-poor—outside of the workspace or social networks—they do so mainly through representations—circulating on television, online, on billboards, etc. Of course, their interest in the reality of the affluent, like the Kardashian family, is significantly higher than the prosperous class’ interest in the social reality (sic) shows about the dispossessed—such as Here Comes Honey Boo, The Wire, or Shameless. The inequality in media access aside, representations play a pivotal role in our construction and understanding of class matters.[25]

What, then, could be gained by depicting class distinctions in ways that help the audience to better articulate the growing wealth divide? How could a structural lens help viewers deconstruct narratives about their own struggles with financial barriers?

Current depictions of class perpetuate the status quo rather than propose an alternative because those behind the depictions benefit from this system:

Class is about the unequal distribution of wealth and income—stratification—just as it is about the acquisition of prestige and cultural capital. It is ordered hierarchically. The norm in capitalist societies is defined by wealth and prestige, which positions those who lack either one or both at the “bottom” and subjects them to discrimination, stigmatization, and all forms of violence—real, symbolic, and otherwise. The “Other” of class is not only economically and politically excluded, but also socially excluded and silenced just as surely as its Black, female, disabled, or queer counterparts with which it often overlaps.[26]

Bearing this framework in mind, it is of small wonder that poor characters are underrepresented on screen because their middle-class showmakers and writers are often unqualified to portray poverty. The experience and worldview of the poor are never fully intelligible to outsiders; Jones insists: “pauperism … resists representation.” In other words, the economic subaltern cannot speak. Those who speak on behalf of lower income individuals without having shared the lifestyle run the risk of misrepresenting or othering low-income subjects.[27]

It is for these reasons and those featured throughout this study that we recommend adding writers who have had prolonged experience with poverty into the writers’ room, giving them the opportunity to spearhead stories of their own. This would enrich the television-scape with nuanced portrayals of low-income characters in established shows while also offering us stories centered on these characters from their iteration. By adding these multifaceted portrayals to media, the audience will gain additional opportunities to interrogate their misconceptions about how financial strife affects the most marginalized, in addition to an understanding of structural inequality.

The connection that audiences maintain through frequent viewership creates space for narrative shift:

Parasocial relationships are affective bonds audiences foster with media characters and celebrities that last beyond episodic exposure. These relationships mirror real-life social relationships, but are unique in that they lack reciprocity. Much like real-life social relationships, individuals are more likely to report parasocial relationships with characters they perceive to be similar to themselves.[28] Even as early as kindergarten, people become attuned to parasocial relationships between themselves and their favorite characters—namely, those for whom they develop feelings of comfort, safety, trust, and relation in shared real-world circumstances.[29]

At the onset of the COVID-19 pandemic, face-to-face socialization became heavily restricted, leading to an uptick in the intensity of parasocial closeness for those who experienced a decrease in their face-to-face social engagement. Within one study conducted during this period, even participants with strong ties to their close friends experienced significant growth in their parasocial relationships, suggesting that favorite media personae complemented rather than compensated social relationships.[30]

Hence, the importance of parasocial relationships that audience members sustain with their favorite television characters not only has a bearing in their social lives but also in the impact of changing audience perspectives. For instance, one study conducted in 2020 found that participants who developed an affinity for gay characters in Six Feet Under significantly improved their attitudes toward white gay men after viewing the series over 5 weeks.[31]

In a joint report on frequent television viewers of the 2018–2019 season by Define American and the Norman Lear Center, regular viewers of Superstore who felt a level of friendship with the character of Mateo were more likely to support an increase in immigrants coming to the United States. This association was particularly pronounced among those who had little to no real-life contact with immigrants. Displaying an attachment to regular immigrant characters can compensate for the absence of real-life contact with immigrants. This could reduce support for restrictive immigration policies across the board.[32]

White resentment toward the progress of BIPOC communities is rooted in racism directly tied to perceived racial status in a changing population:

Studies have shown that white resentment toward BIPOC communities gained significant growth after the election of Barack Obama as president and the perceived change in racial hierarchy. In fact, one study found that white people withdraw support for welfare programs—which disproportionately aid white people—when they perceive these programs to primarily benefit people from marginalized backgrounds.[33] Hence, showrunners hoping to influence this particular audience would have had a vested interest in low income characters being portrayed on television, as we found in our sample of the 2017–2018 TV season, remaining majority white for ongoing seasons of television. This may indeed answer why we did not find significant representation of BIPOC families of limited financial means in our study.


23 Happer, C., & Philo, G. (2013). The role of the media in the construction of public belief and social change. Journal of Social and Political Psychology, 1(1), 321-336. 

24 Conrad-Pérez, D., Chattoo, C. B., Coskuntuncel, A., & Young, L. (2021). Voiceless Victims and Charity Saviors: How US Entertainment TV Portrays Homelessness and Housing Insecurity in a Time of Crisis. International Journal of Communication, 15, 22.

25 Lemke, S. (2016) The Nation: American Exceptionalism in Our Time. In: Inequality, Poverty and Precarity in Contemporary American Culture. Palgrave Macmillan, New York.

26 Lemke, S. (2016) The Nation: American Exceptionalism in Our Time. In: Inequality, Poverty and Precarity in Contemporary American Culture. Palgrave Macmillan, New York.

27 Jones, G. (2009). Hungers: The Problem of Poverty in U.S. Literature, 1840–1945.

28 Bond, B. J. (2021). The development and influence of parasocial relationships with television characters: A longitudinal experimental test of prejudice reduction through parasocial         contact. Communication Research, 48(4), 573-593.

29 Brunick, K. L., Putnam, M. M., McGarry, L. E., Richards, M. N., & Calvert, S. L. (2016). Children’s future parasocial relationships with media characters: The age of intelligent characters. Journal of Children and Media, 10(2), 181-190.

30 Bond, B. J. (2021). Social and parasocial relationships during COVID-19 social distancing. Journal of Social and Personal Relationships, 02654075211019129.

31 Bond, B. J. (2021). The development and influence of parasocial relationships with television characters: A longitudinal experimental test of prejudice reduction through parasocial contact. Communication Research, 48(4), 573-593.

32 https://www.defineamerican.com/hollywood/change-the-narrative-change-the-world-launch

33 Wetts, R., & Willer, R. (2018). Privilege on the precipice: Perceived racial status threats lead White Americans to oppose welfare programs. Social Forces, 97(2), 793-822.

Recommendations

If you are creating messages about economic justice issues in your advocacy work…

Know that many of your audiences are viewing incomplete and unbalanced portrayals of people with low incomes. And there are almost no portrayals of people experiencing poverty. The narratives available to audiences reveal few solutions to economic instability or poverty. At the same time, audiences are seeing that most people’s basic needs are being met with a few scattered examples of true need. It is therefore important to start communications about economic justice with some context and big-picture thinking. Without doing so, we risk our solutions seeming unnecessary or even just strange.

Fill in the gaps by providing a larger vision of what the world could look like if we had real solutions in place. Show how that world would better align with your audience’s core values. They are not seeing much of this type of expansive thinking in current TV, so we can step in and provide this big picture thinking, embracing themes like abundance, community, shared responsibility, and opportunity for all.

Frame the problem systemically. It is important to link personal stories to widespread problems, point to the systemic cause, and then move to the systemic solution. Fictional portrayals of any issue are almost always going to focus on an individual character. Watching those portrayals, as well as typical media coverage, can lead audiences to a very individualistic mindset that assumes if the problem is with the individual, so is the solution. By expanding audience’s understanding of the problem and linking a character’s challenge to the many other people experiencing that challenge, we can move them to understand the systemic solutions better.

Center solutions. None of the shows we sampled portrayed systemic solutions, such as how safety net programs can alleviate economic instability, how unions protect workers, or how paid family and medical leave make it possible for families to provide for their children. Leveraging storylines can help to spotlight problems, but economic justice communicators will need to bring the solutions to the table. When solutions are left out, audiences are likely to fall into the trap of thinking that poverty, income disparities, and other barriers to economic justice are inevitable.

If you want to leverage popular television to highlight economic justice issues…

Use storylines and characters to make a point. While they are few and far between—so much so that many did not show up in our sample—some portrayals of economic injustice and solutions to it do exist. Later seasons of Superstore focused on issues such as paid family and medical leave, healthcare expenses, and labor organizing, for instance. Talking about these issues through the lens of popular TV offers an opportunity to showcase solutions in a more interesting and unexpected way than fact sheets or tweets about legislation can.

It’s also true that centering popular characters’ experiences can help build an emotional understanding and connection to your issue. Research has shown that we develop parasocial relationships with characters we regularly watch on television, identifying them (in our brains) as friends of sorts. So, talking to some audiences about the economic experiences of Amy from Superstore, for instance, could help them see those experiences in a new light and likely with more empathy. As with any individual storytelling, however, doing this needs to be balanced with other kinds of stories that broaden the focus so that audiences aren’t just focused on that individual’s plight, strengths, and weaknesses.

Highlight shows that showcase themes like community care, abundance, and even joy, in addition to those that provide portrayals of economic injustice. While more recent releases such as Netflix’s Maid and Squid Game provide some of the low-income character representation we would like to see more of, audience appreciation for Ted Lasso—a show equally about rich people and being a person who cares for others—shows that audiences are primed for more representation of community care. By building upon the abundance narrative over scarcity, creators can build worlds that show how communities support their own with love, care, and joy, bringing this positive energy into their advocacy for a better life for everyone. ABC’s upcoming television show Abbott Elementary appears to be a potential example of what the integration of community care, Black joy, and advocacy for better financial support can look like on television.

Monitor shows that offer opportunities to spark conversation about income inequality or instability. To keep up with opportunities to leverage relevant plotlines, formally select a few shows that appeal to your target audience and follow them. Watching whole episodes is not even necessary as there are many recaps available online on sites such as Vulture, EW online, and ShowSnob.

Choose your timing carefully. On the one hand, things move quickly online and issues come in and out of focus at a rapid pace. It is typically a good idea to respond within a 48-hour window for simple social media engagement and within a week for more detailed media pieces. On the other hand, social media engagement with television content spikes significantly at certain points within a show’s schedule. For series that consistently engage in narratives about poverty and economic instability, look for opportunities such as premieres and finales. Significant episodes and major award shows also draw significant audiences. Use these moments to live tweet, host a Twitter chat, or host an online watch party.

If you want to influence portrayals of income instability and poverty…

Give positive reinforcement for good portrayals. This could be as simple as encouraging fans to thank show writers and networks for an authentic character or storyline via social media. Or, you could create an award to the networks or individuals using their platforms to tell compelling stories about people with low incomes or that promote a social justice narrative. Positive reinforcement is a good place to start to both encourage good storytelling and lay the foundation for relationships with creators.

Create your own hashtags or memes to draw attention to representations. For example, #StarringJohnCho memes went viral as people photoshopped John Cho into famous movie posters that starred white male actors, creatively criticizing the lack of diversity in Hollywood. The #OscarsSoWhite hashtag was started by April Reign to raise the same issue and sparked a national debate that resulted in changes in the Academy of Motion Picture Arts and Sciences.

Engage progressive fandoms. Find the online communities of popular shows where fans are already gathering to talk about them. Create toolkits or messaging guides around a particular series to spark fan engagement.

Encourage networks to engage with and hire people who have experienced economic instability. We need more stories centered on low-income characters written by people who have lived through poverty for prolonged periods. This is particularly true for houseless representation and should be a component for any creative work related to this issue, whether it is a television program or advocacy campaign. Directly affected writers can bring their lived experiences to light in a way that helps us move from a voyeuristic, socially distanced interaction to one of better relatability and nuanced understanding. After all, if the producers and writers of Modern Family and Maid can bring their personal issues into scriptwriting, why can the same not become true for character portrayals unseen in other recent television shows?

Build relationships with script writers, producers, and show runners. Introduce script writers, producers, and show runners to stories that not only are personal and compelling but also are diverse and affirmative and more fully depict the experience of people living in economic instability. Note that to be effective, this strategy may require more significant long-term investments in both time and resources.

If you want to add positive portrayals to the mix…

Rewrite shows or plots to show how they could tell a fuller story of economic insecurity and what we can all do about it. You can use social media to spread your ideas about what popular TV could look like in this regard. To do this, put yourself in the shoes of a Hollywood writer who wanted to ethically depict characters experiencing poverty and imagine what they would come up with. You can also engage in a “what if?” exercise online, inviting your audience to help fill in how a show could depict the low-income experience more realistically and compassionately. Or suggest a whole new TV show that would accurately show the causes and solutions to poverty.

Partner with artists and creatives to tell new stories about economic instability and poverty. Artists should be included in strategic conversations early because their perspectives often lead to out-of-the-box innovations. Just like graphic designers, researchers, or anyone else with a specialized skillset you wouldn’t ask to work for free, keep in mind that artists should also be paid. Consider budgeting ahead of time to be able to include their talents.

Produce your own content. Creating your own content is now more accessible than ever. Creatives with limited resources are making use of content-sharing platforms like YouTube, TikTok, and SoundCloud and crowdsourcing sites like Kickstarter to launch independent projects and tell otherwise untold stories. Videos, web series, and podcasts are within reach, although we recommend partnering with a creative that is skilled at storytelling in your chosen format to maximize the impact.

If you want to help audiences become educated consumers of entertainment and other media…

Organize watch parties and discussion groups. Assemble around helpful, harmful, and nuanced portrayals.

Provide guides. Develop study guides and curricula that help support young people to become more educated consumers of entertainment and other media.

Make your organization a resource. Offer cultural critiques of select shows on a regular basis. Pitch yourself as a resource to media who cover pop culture and are interested in how portrayals interact with real-life experiences.

Appendix I

This code book is designed to assist in the process of coding and analyzing television shows for the portrayal of character income and lifestyle parallels. The media content analysis will analyze the content of 105 television episodes randomly sampled from 53 popular television series. Our content analysis will focus on the frequency of inclusion and trends in the representation of characters across perceived income. Our analysis will also focus on storylines associated with low-income characters and income disparity more broadly.

Character income should be coded in instances when explicit references are made that identify a character’s income (through scripted dialogue or search engine) and also in instances when more implicit social/cultural markers are used to designate issues primarily faced by those with a low income (i.e. poor housing, food insecurity or scarcity, lack of safety net for financial straits or survival, and dependence on social programs).

Appendix II

The following character profiles were developed to showcase the depth of portrayal necessary to frame the hardships of living on a low wage. As stated in the report, none of these characters fully portray the level of hardship faced by most people living in the United States under similar incomes. We have chosen these characters for their accessible yet under-developed storylines, which serve as entry to better, fuller portrayals in the future. The blank template is for consumer use in embarking on a similar analysis of the characters they watch on TV.

We Can Thrive Together: Visioning Economic Justice for All

Art & Discussion Guide

We believe that ending poverty is within our reach, and that we have both the power and responsibility to do so. Unfortunately, persistent economic hardship is a pervasive, complicated issue with roots that grow deep into the fabric of our country, driven by a history of racism, classism, and gender inequality. All of this can make talking about poverty very difficult.

This is why we partnered with Amplifier to create We Can Thrive Together: Visioning Economic Justice for All, an Economic Justice discussion guide that includes ten original works of art by Alex Albadree, Noa Denmon, and Rommy Torrico. These materials are open source, to be used by activists, cultural strategists, teachers, and youth across the country in a rising movement for Economic Justice. Amplifier has also developed four distinct lesson plans on Economic Justice, which will be distributed to 15,000 teachers across the country for their 2021 virtual curricula. (If you are interested in these lesson plans, please see the bottom of this page)

We Can Thrive Together: Visioning Economic Justice for All is designed to start a conversation about what Economic Justice looks like and how to achieve it. It is also a call to action.

Discussion Guide (English)
Guía de Discusión (Español)

Join Education Amplifier

Moving Forward: Three Ideas for Talking About the Moment

As we process, discuss, and continue to respond to the January 6th attack on our democracy and what it means for the days leading up to the Inauguration and beyond, The Opportunity Agenda offers a few messaging ideas for the immediate moment that also advance a long-term vision for justice.

Together, we must put forth a strong and unified message that names the hypocrisy and violence that white supremacists perpetuated at our nation’s Capitol on Jan. 6. We must call for those who inspired and carried out this insurrection to be held to account, and we must uplift the aspirations and vision we are striving for our democracy to be. Our communities and our country’s ideals depend on it.

1. Lay out a long-term vision, framed with values. In crafting your message, uplift the values that serve us in the current moment while also strengthening our long-term narrative. For instance:

Voice: Our Democracy depends on ensuring that all our voices are heard, and votes counted. The history made in Georgia in the runoff election on Jan. 5, with BIPOC organizers and voters leading the way with their organizing prowess, voices, and votes, cannot be overstated, and we must continue to celebrate this #BlackJoy and #JoyToThePolls as progress for our democracy – it is a defining moment for what our country aspires to be. The values of Voice, Community, and Inclusion ruled the day in Georgia and in the nation with record voter turnout – particularly Black, Latinx and APIA voters — and with the historic election of Rev. Warnock to the U.S. Senate. It is progress that we should continue to celebrate and uplift loudly despite everything else we are witnessing and facing.

Safety: We must ensure the true safety of everyone, whether they are working a job during the pandemic, peacefully protesting, or experiencing an encounter with law enforcement. We can use the jarring memory of the January 6th actions at the U.S. Capitol as a stark reminder that we must commit to doing all that is in our power to promote true Safety for all. This means resoundingly rejecting white supremacy’s grasp on our society, our police departments, the White House, and all who enable it. We will not stand for a system that is complicit with the violence promulgated against Black protesters, while at the same time is easy going on white vigilantes who run roughshod on federal spaces.

Dignity: Because we are humans first, and all people deserve to live in peace and dignity. We must remind people that our new future is built upon everyone having a voice, all of us coming together as a community to solve shared problems, keeping each other safe, and helping each other live with Dignity. We cannot go back to business as usual because that is what led to this crisis. We must take bold action to make this country a true, inclusive democracy where we stand with and for each other and where our elected officials and public servants respect our rights, no matter who we are.

2. Emphasize moving forward. Many of the events of the past year have reminded us of some of the country’s worst instincts and darkest history. But we have a moment now to underscore with audiences the message that we can move toward a better version of this nation if we come together to address our shared challenges and go beyond. Emphasize your long-term vision and paint a vivid picture of that future as well as the clear actions we need to take to achieve it. Remind people that to move forward, we have to come together in our diverse experiences, ideas, and strengths to build an economy, society, and country that truly embraces and embodies justice and opportunity. This means fighting for transformational changes, not accepting incremental or piecemeal solutions that leave people out and put us on a sluggish path toward our vision. We have a moment, and we must seize it.

3. Build messages that move your long-term narrative. The events at the Capitol and the actions of this administration, both recent and over the past four years, represent much of what is wrong with our country. But remember to choose your examples carefully to build your story for moving forward. For instance, the hypocrisy of law enforcement’s response to the white nationalist attack on the Capitol compared to their stealthy and violent strong handling of Black Lives Matter protesters over the summer makes a powerful argument for those who are advocating to Defund the Police in favor of building community resources for achieving true safety. Also, those focusing on Democracy work may choose to highlight the president’s attacks on voice and vote that culminated in January 6th’s violence. Spending too much time describing or explaining all the many dimensions of a specific event will likely keep audiences in that experience rather than looking forward – so remember to keep a simple framework for talking about the Values, Problems, Solutions and Actions we are trying to share.

More resources:

Democracy Rising Social Media Toolkit

Speaking Out About January 6,” Frameworks Institute

“Our Democracy’s Ideals Depend on Our Actions Today,” The Opportunity Agenda

“Reflecting on 2020, Going Beyond in 2021,” The Opportunity Agenda

5 Tips for Talking About the American Dream and Promise Act of 2019 (H.R. 6)

On March 12, 2019, Representatives Lucille Roybal-Allard (D-CA), Nydia Velázquez (D-NY), and Yvette Clarke (D-NY) introduced the American Dream and Promise Act of 2019, H.R. 6. The bill combines longstanding efforts to provide a roadmap to U.S. citizenship for undocumented youth, people who have or are eligible for Deferred Action for Childhood Arrivals (DACA), people who had or were eligible for temporary protected status (TPS), or people with deferred enforced departure (DED).

Messaging Recommendations

Consider these points when talking about the bill with persuadable audiences:

1. Link the bill to a long-term vision. This is the first of many critical steps we must take to fix our immigration policies. It ends harm to several immediately vulnerable groups, but we need to place it in the context of our longer-term immigration goals: a reasonable and orderly process for all aspiring citizens in service of our collective American dream of a diverse nation that embraces newcomers and new ideas. Also part of this long-term vision is abandoning policies that separate families, divide communities, and encourage racial profiling. Point out that this bill rightly rejects those approaches in favor of an affirmative solution to one aspect of the immigration system.

Sample language: Our immigration laws should serve us and our communities by providing a reasonable and orderly process for aspiring citizens who want to fully participate and contribute. But our current lawsand current administrationmake that impossible and instead regularly threaten people with deportation, racial profiling, hateful and divisive rhetoric, and the militarization of their communities. Those threats are not in line with our values and only move us away from the kind of country we should be: one that welcomes and embraces immigrants and the diversity they bring us; that understands and encourages their important contributions to our culture, society, and economy; and that rejects any policy that divides communities and excludes people. The Dream and Promise Act is an important step toward realizing this vision of a better country. Please call and tell Congress that we need to pass it now.

2. Underscore the values this bill upholds. By rejecting the racism and discrimination that the current administration has promoted and encouraged, this bill redirects us toward our core values: dignity, respect, diversity, and inclusion. Emphasize that Dreamers, and TPS and DED recipients, share those values and have been living in and contributing to communities for, in many cases, decades. Call on audiences to reject policies that hurt anyone but particularly those that needlessly disrupt the lives of people who are just short of being technically American only because our outdated laws stand in their way.

Sample language: We make gains together as a country when we welcome immigrants, ensure that everyone is treated with dignity and respect, and embrace the diversity that immigrants bring as they contribute new perspectives toward our problem solving. Immigration makes us stronger, while policies that aim to divide us only make us weaker. The Dream and Promise Act recognizes the contributions of Dreamers, and TPS and DED recipients, and is a first step toward providing a pathway to citizenship for all immigrants. Call your representatives and urge their support for this critical bill.

Sample language: We are stronger when we work together and when we learn from each other’s experiences. When people from different backgrounds join together we all benefit from the diversity of those perspectives. It helps us find new ways to deal with old challenges. But we are not taking full advantage of this source of strength. Immigration is a core part of the American experience, but we’re not taking advantage of this source of strength. Instead, we’re seeing policies that threaten community members with deportation due to a combination of our neglected and outdated immigration laws and an administration bent on decreasing immigration any way it can, including separating families. The American Dream and Promise Act is one step toward righting some of the wrongs our immigration laws and this administration have inflicted. Urge your members of Congress to support it.

3. Use values to specifically reject calls for more enforcement. Emphasize that this bill rejects trading harms to one community for harms to another. Outline in real-world terms the ways that current enforcement policies harm people, families, and communities. Describe specifically what deportation means: that people will lose their families, communities, and livelihoods and find themselves in a country they may not know at all and/or certainly have limited ties to and puts them in danger.

Sample language: We all want to live in communities where we feel safe and protected. But our immigration laws, and the current administration, make this impossible for millions of our immigrant neighbors, including Dreamers and recipients of TPS and DED. It is well past time to reject policies that further inflict pain on these vulnerable communities. These are people who have already experienced the separation of parents from their American-born children through deportation, have faced legislation that encourages racial profiling and local police cooperation with ICE, and have lived with uncertainty for years because they have no clear pathway to citizenship. They deserve real solutions, as do their communities, families, and employers. Tell Congress to pass the American Dream and Promise Act today.

4. Stress the urgency of this bill for all of us. Dreamers and TPS and DED recipients don’t need or deserve the added disruption to their lives that the termination of these policies has caused. We need a remedy now. Point out the connections that Dreamers and TPS and DED recipients have established in their communities to show how those disruptions affect us all.

Sample language: The administration has proven again and again its appetite for stripping protections away from immigrants, including Dreamers and TPS and DED recipients. Soon all will be at risk of deportation, disrupting their lives and the lives of their families, friends, and communities, as well as that of their employers, customers, and clients.

5. Highlight public opinion. Remind audiences that the majority of Americans want to protect the Dreamers and believe that immigration is core to our identity and important to our economy. Voters also agree that diversity is an important value and that we should treat everyone with dignity and respect.

Sample language: People in this country understand the important role that immigration plays in our core identity and our economy. There is strong support for Dreamers, while most reject the administration’s obsession with the border wall and the militarization of that region. We want real solutions that uphold our values and move us forward together. The Dream and Promise Bill is a step toward that vision.

Building a Strategic Message

One formula for building an effective message is Value, Problem, Solution, Action. Using this structure, we lead with the shared values that are at stake, outline why the problem we’re spotlighting is a threat to those values, point toward a solution, and ask our audience to take a concrete action.

Lead with values and vision. Most communicators agree: people don’t change their minds based on facts alone, but rather based on how those facts are framed to fit their emotions and values. Shared values help audiences “hear” messages more effectively than do dry facts or emotional rhetoric.

  • We are strongest when we embrace the diversity of our nationthis means welcoming and embracing immigrants and treating everyone with dignity and respect.

Introduce the problem. Frame problems as a threat to your vision and values. This is the place to pull out stories and statistics that are likely to resonate with the target audience.

  • Our current immigration laws, and the current administration, are an active threat to this vision. By stripping away protections and threatening the deportation of Dreamers and recipients of TPS and DED, the administration is needlessly injecting chaos and uncertainty into their lives. This is disruptive and cruelto these new Americans as well as to their families and communities.

Pivot quickly to solutions. Positive solutions leave people with choices, ideas, and motivation. Assign responsibility—who can enact this solution?

  • We need immigration policies that provide a reasonable and fair process for becoming citizens and protect people from the disruption and fear they face when they are just trying to go about their daily lives.

Assign an action. Try to give people something concrete that they can picture themselves doing, like making a phone call or sending an email.

  • Call your member of Congress today and tell them to support the American Dream and Promise Act.

Message Examples

 The Dream and Promise Act will make a positive difference in the lives of millions of people.  MoveOn members, supporters in the Congress and others nationwide are sending a clear message that we believe this must be a country that welcomes and celebrates immigrants—not one that demonizes them.

Reggie Hubbard, Congressional Liaison and DC strategist, MoveOn

The Dream and Promise Act would provide permanent relief and a path to citizenship for the millions of immigrants Trump has targeted. It is an important step toward securing justice for all of the immigrant families who live and work in our communities. We recognize that the road ahead is long, but we won’t rest until we have secured permanent protections for all immigrant families, starting with passage of this bill in the House.

Angel Padilla, Policy Director, Indivisible Project

We are building a world where immigrant communities, people of color and all marginalized communities are able to live with dignity and free from fear.

Jonathan Jayes-Green, Co-Founder and Director, UndocuBlack Network

The Dream and Promise Act of 2019 creates a path to permanent status in the United States for DACA, DED, and TPS holders, and through its introduction, Congress is working to uphold the universal human rights to life, safety, and family unity. Under the Universal Declaration of Human Rights, ‘Everyone has the right to life, liberty and security of person,’ and ‘family is the natural and fundamental group unit of society and is entitled to protection by society and the State.’ The House’s Dream and Promise Act of 2019 promises to bring our nation’s laws into closer alignment with that vision.

Unitarian Universalist Service Committee

The Dream and Promise Act provides a clear, attainable pathway to U.S. citizenship. For Dreamers, people with DACA, TPS, or DED, and others eligible for such statuses who may not have applied, the United States is their home—and, in many cases, has been for decades. We are integral members of our communities and have a future here. By providing permanent protections and a pathway to citizenship for these communities, this legislation recognizes that we are Americans in all but ‘paper’ and deserve to live our lives with security and stability in the place we call home.

The bill does not trade granting protections to some communities for funding harm to others. This is a critical point. This bill does not trade protections for immigrant youth and people with TPS or DED for further militarization of our border communities or expanded immigration policing of our communities or detention of immigrants—a tradeoff that would only inflict more pain on our communities and result in more deportations. It also does not make any changes to existing channels of immigration in exchange for protections.

The Dream and Promise Act shows that our communities will fight together, not against each other. By providing protections for immigrant youth and people with TPS or DED, we are making it clear that our communities cannot be pitted against each other in Trump’s policy games. We are not pawns in some game. And together, we will raise our voices and win the protections we deserve.

Diana Pliego, Policy Associate, National Immigration Law Center, and DACA recipient

It’s time for our immigration laws to catch up with reality. This proposal, the Dream & Promise Act, is an affirmative step towards formally recognizing immigrants as the Americans they already are. This s a major shift in the debate. We are going on offense.

There is an urgency to this legislation because Trump has terminated DACA and is ending TPS and DED. The immigrants Trump has targeted are those with families, businesses, careers, and car notes who are playing by the rules and contributing to their communities. Rather than see them as assets to the country, Trump is targeting them because he feels being as anti-immigration and as anti-immigrant as possible is an asset to his 2020 campaign.

The vast majority of voters, including many who supported Trump, simply do not understand why the President wants to take millions of immigrants who are integrated into American society and make them undocumented and deportable. It makes no sense to ‘undocument’ those who are currently documented and to target the most-vetted immigrants in America—those who have had to come forward periodically to re-apply for DACA or TPS or what have you.

Frank Sharry, Executive Director, America’s Voice

Talking About COVID-19: Value, Problem, Solution, Action

As the COVID-19 pandemic sweeps America, the systemic injustices in our country are being revealed for what they are: from race-class disparity to immigrant injustice and the carceral state. These injustices have existed for a long time and activists, advocates, and creatives have been working to eradicate them for just as long. Yet today, we find ourselves at a unique and critical moment to step up our advocacy for the communities and individuals most vulnerable – communities of color, immigrant communities, incarcerated communities, and low-income communities.

At this pivotal moment, we must work together – in community – to center and uplift the voices of these disproportionately affected populations. This starts by being conscious about our language and messaging. We recommend using a VPSA (Value, Problem, Solution, Action) format when talking about the coronavirus and its response, and centering your language around inclusion, empowerment, and justice.

  • Value: When it comes to addressing COVID-19, we are all only as safe as those members of our community who are most at risk. We are all in this together, and therefore must make sure our messaging around this virus and its containment avoids racist, xenophobic, and biased thinking. We must remember to uphold the value of unity at this time. Through unity – in community – we can overcome what lies ahead.
  • Problem: While the coronavirus does not discriminate against race, ethnicity, nationality, or socio-economic status, stigma and misinformation do. Racist, xenophobic, and unscientific language and messaging – rooted in fear and misinformation – has been circulating during this outbreak, both among the public and within the Trump administration. If left unchecked, this will create a culture of fear and discrimination that hinders efforts to stop the virus and efforts to help communities most at risk.
  • Solution: As social justice leaders and communicators, it is our job to calmly and directly push back against the fear and stigma surrounding COVID-19 with powerful language of inclusion, unity, empowerment, and justice. This will help us be allies to communities of color, immigrant communities, low-income communities, and incarcerated communities, who are likely to be disproportionately affected by this pandemic and the narrative surrounding it.
  • Action: We must continuously call out messaging based in fear and misinformation for the racist, xenophobic, and implicitly biased language that it is – particularly when coming from the Trump administration and the media. We must work together in collaborative conversation to make sure that communities and populations most at risk are receiving the attention and services that they deserve, and that they are not being stigmatized when those services are provided. We must also remember to always use language that is based in justice and equity. The solutions for getting through this pandemic lie in unity and community. We must uplift these values together and remind others to do the same.

Talking About Covid-19: A Call for Racial, Economic, and Health Equity

Justice Reform & Human Rights in a Time of Crisis: Releasing People from Detention

During these times of crisis and uncertainty, it is critical to pull together as a community to ensure that we are all protected against the global threat of COVID-19. Our collective survival demands nothing less.

The COVID-19 pandemic exposes the systemic inequities in this country’s incarceration and detention policies. This crisis presents a stark moment to address a health and safety threat to all of us, as well as to strive for justice and address systemic inequities directly. For example, a patchwork approach to bail policies and pretrial detention means that too many people are detained without having been convicted of anything, leaving far too many people unjustly serving while also facing what are de facto death sentences due to prison conditions and the spread of the COVID-19 virus. Because there have been an increasing number of infections within the confined spaces of many jails, prisons, and detention centers, it is more important than ever to continue advocacy for justice reform and the release of people who have not had due process. Below are important values to uplift to ensure that your communications are rooted in shared values.

Our Shared Values

Highlight these shared values to illustrate the importance of releasing people from detention facilities during the COVID-19 pandemic.

  • Human Rights and Dignity. We must protect the human rights of everyone, including people who are currently detained or incarcerated. Our commitment to human rights and respect for the dignity of human life depends on immediate action. Failing to prevent avoidable death during this pandemic would threaten our commitment to basic human rights and respect for human dignity.
  • Our Identity. How we respond to this crisis will define our identity for generations to come. Ensuring that we respect the dignity of people who have been detained in our bloated detention system is critical to our legacy. We must be able to reflect on our collective response to this crisis and be able to say that we did the right thing, leaving no one behind.
  • Shared Responsibility/Community. We should come together as a community to protect the most vulnerable among us. Many people who are detained or incarcerated are especially vulnerable to COVID-19, and we have a responsibility to provide them with a safe environment and protect them. We need to band together as a community and develop a plan to quickly remove vulnerable populations from detention.
  • Community Safety. The COVID-19 pandemic makes clear that the use of detention and incarceration for social problems threatens actual public safety and public health as the virus spreads within the carceral system. Reducing incarceration and releasing people from detention facilities across the country would help us achieve true community safety by protecting the health and safety of everyone in our communities, including individuals who are detained.

Sample VPSA Message

In order to deliver a consistent, well-framed message, we recommend structuring messages in terms of Value, Problem, Solution, Action. In particular, leading with shared values instead of dry facts or hot rhetoric helps launch a conversation and provides a foundation to transition into more complex messages.

Value: The COVID-19 pandemic is a clarion call for communities everywhere to come together. We are all in this together because we are all only as safe as those members of our community who are most at risk.

Problem: People throughout this country are detained in crowded detention centers, jails, and prisons. These systems of detention and incarceration are unsafe, unsanitary, and unable to provide an environment of safe, physical distancing during this global health crisis.

Solution: Government officials should begin to rapidly release vulnerable people from our bloated and crowded detention facilities so that they can practice physical distancing and, at the same time, be able to experience due process — particularly those who have not stood trial but are still detained.

Action: Please call/email/Tweet/Facebook message your local politicians to demand that they release the most vulnerable people from prisons, jails and detention facilities.

The Opportunity Agenda
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